[AG-TECH] EVO_DeskShare 2.0 (30.9.2011) on Mac OS X 10.7.2: crashes and workarounds

[Jason Bell]

Graham

I will pass on this feedback to the EVO developers.

Regards,
Jason.

From: Graham Perrin [mailto:G.J.Perrin at brighton.ac.uk]
Sent: Tuesday, 1 November 2011 4:55 PM
To: Jason Bell
Cc: Access Grid infrastructure; JVCS Management Centre
Subject: EVO_DeskShare 2.0 (30.9.2011) on Mac OS X 10.7.2: crashes and workarounds

From: Jason Bell <j.bell at cqu.edu.au<mailto:j.bell at cqu.edu.au>>
Subject: Re: [AG-TECH] AG on Mac OSX 10.7
Date: 26 August 2011 02:48:56 GMT+01:00
To: "Capehart, William J" <...>, Ross Bennetts <...>
Cc: "Nichols, Charles" <...>, "ag-tech at mcs.anl.gov<mailto:ag-tech at mcs.anl.gov>" <ag-tech at mcs.anl.gov<mailto:ag-tech at mcs.anl.gov>>

...


In regards to EVO - the developers are aware of the "Deskshare" issue and are currently trying to resolve it.  If anyone is interested, you are welcome to download the latest beta version of this application to try (please provide feedback to me so I can pass this back to the developers).

Try this version:
http://evo.caltech.edu/evoBeta/bin/deskshare2-macos32-1060.zip

Put this in the .KoalaNext/plugins/EVO_DeskShare/ dir and unzip it to get the updated EVO_DeskShare.app.

I hope this clarifies a few things.

Many regards,
Jason.

...

Hi

deskshare2-macos32-1060.zip is no longer available from the URL above, I guess that distribution of a more recent build (for at least some users of Mac OS X) began around 30th September.

Symptom
=======

EVO_DeskShare 2.0 (30.9.2011) crashes:

* when dragged to full screen, or near full screen
* when the user double-clicks on the display icon, top left of the EVO_DeskShare window.

Workaround
----------

After launching EVO_DeskShare: use audiovisual controls in Koala to switch EVO_DeskShare to, and from, fullscreen mode.

Symptom
=======

Audiovisual controls in Koala offer to share windowed (to switch away from fullscreen) *before* fullscreen is enabled; and then EVO_DeskShare 2.0 (30.9.2011) crashes when that switch is used in Koala.

Failed workaround
-----------------

Whilst not running EVO_DeskShare, I removed the following file alone:

~/.KoalaNext/plugins/EVO_DeskShare/deskshare.properties
Workaround
----------

Whilst not running EVO_DeskShare, remove the following directory (~25.9 MB) and file (~5.3 MB):

~/.KoalaNext/plugins/EVO_DeskShare/
~/.KoalaNext/plugins/EVO_DeskShare_maci.zip

The .zip will be regained and the directory recreated, after which the switch in Koala appears as it should.

Somewhere between the failed workaround and that successful workaround, there may be a success that involves less removal.

Screenshots
-----------

[cid:image001.png at 01CC98B7.E57BBA70][cid:image002.jpg at 01CC98B7.E57BBA70][cid:image003.png at 01CC98B7.E57BBA70]

If I reproduce the second symptom (the switch in Koala apparently out of sync with the true state of EVO_DeskShare) I'll use Koala to send feedback.
Hope that helps.

Regards

Graham Perrin, Project/Media Development Officer
Centre for Research in Innovation Management (CENTRIM)
Brighton Business School, University of Brighton
<http://www.brighton.ac.uk/centrim/graham>
+44-1273-877922
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