[AG-TECH] Itunes causing issues

Thomas Uram turam at mcs.anl.gov
Mon May 10 09:19:13 CDT 2010


A copy of the VenueClient.log file would be very helpful in determining the problem. The file tends to be large, and would have survived the reinstall of the AG, so if he still has it please forward it (or, preferably, file a bug and link to the log file).

Tom

On May 10, 2010, at 1:18 AM, Jason Bell wrote:

> G'day All
> 
> A local (Australian) user had an interesting issue that I wondered if anyone else out there has experienced.  
> 
> The issue is an AG node (windows of course) installed or upgraded itunes on the system which appears to get a newer version of Bonjour, thereby breaking the AG.  I haven't confirmed this myself personally.
> 
> The user removed itunes and reinstalled AG and it worked fine again.
> 
> Anyone else experienced this issue?
> 
> Cheers,
> Jason.
> 
> --------------------------------------------
> Jason Bell, B.I.T. (Honours)
> 
> Video Collaboration Team Leader
> Australian Research Collaboration Service
> http://www.arcs.org.au/
> 
> Research Systems Support Officer
> Information Technology Division 
> CQ University Australia
> 
> E-mail : j.bell at cqu.edu.au
>         jason.bell at arcs.org.au
> Work   : +61 7 4930 9229
> Mobile : 0409 630897
> Postal : Building 19
>         Central Queensland University
>         Bruce Highway
>         Rockhampton, Queensland, Australia, 4702
> --------------------------------------------
> Patience is a virtue.
> 
> But if I wanted Patience,
> I would have become a Doctor.
> --------------------------------------------
> 
> 



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