[AG-TECH] Something failed today - sslv3 alert

[Thomas Uram]

I agree with Todd on using an alternate venue server.

As to the SSL problem, is the server certificate still valid? Is the agdev ca certificate still valid? Is there any more informative error in VenueServer.log?

Tom

On May 7, 2010, at 1:24 PM, Todd Zimmerman wrote:

> On 05/07/2010 11:18 AM, Jeremy Mann wrote:
>> We have a meeting we are hosting at 2pm and our VenueServer crashed. I
>> restarted the Venue and Bridge services, now none of the exits are
>> displayed in the Venue Client. When I try to go to VenueManagement and
>> connect to the server I get:
>> 
>> SSLError: sslv3 alert certificate expired
>> 
>> How can I fix this in 40 minutes?
> 
> I would suggest changing venueservers for the meeting since there may not be enough time to fix.  Perhaps you could book on the NCSA and/or Argonne venueservers quickly.  Else, feel free to use ours - the WestGrid venueserver for a quick fix:
> 
> https://venueserver.westgrid.ca:8000/Venues/default
> 
> You can use Meeting Room 1.  (Lobby=> Meeting Rooms Lobby=> Meeting Room 1).
> 
> You may have to specify a single bridge that everyone connects everyone in case there are multicast issues.
> 
> Cheers,
> 
> Todd
> 
> 
> -- 
> Collaboration & Visualization Specialist
> UBC Okanagan ITServices - http://web.ubc.ca/okanagan/itservices/
> WestGrid - http://www.westgrid.ca
> Ph. 250-807-9979
> Todd Zimmerman - todd.zimmerman at ubc.ca