[AG-TECH] Problems uploading files

Christoph Willing c.willing at uq.edu.au
Tue Apr 27 16:11:07 CDT 2010


On 28/04/2010, at 6:38 AM, Vine, Derek A wrote:

> At least in my case, I connect to the venue locally from the venue  
> server, I can upload files like expected.  Connecting from any other  
> node will not allow upload of files, at least not "live".  Sometimes  
> after you try to upload a file and leave and come back the file is  
> there.


Derek,

That looks like a network problem then, like when I was testing from  
home and small file uploads were OK but large ones didn't seem to work  
- it was just that big files took a lot longer to via the relatively  
slow ADSL upload bandwidth.


All,

For comparison with previous log output, here's the server log output  
of a successful upload:

04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:338 INFO   
Connection from 124.171.171.232:53430
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 220 vv3 M2Crypto (Medusa) FTP/TLS server v0.18 ready.
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== AUTH TLS
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 234 AUTH TLS successful
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== PBSZ 0
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 200 PBSZ=0 successful.
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== PROT P
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 200 Protection set to Private
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== USER 0a0101d80c2020bf185599cb7beea8bb
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 331 Password required.
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== PASS <password>
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:432 INFO   
in authorizeDataTransferCB  
<AccessGrid.FTPS.ftps_server.ftp_tls_channel connected  
124.171.171.232:53430 at 0x9c6494c> 0a0101d80c2020bf185599cb7be
ea8bb 82664eb24cd2201b64c9ef4c5e7f98fe
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:458 INFO   
authorizeDataTransferCB: user in venue, authorized Jaunty64 Test to  
transfer files to venue Test Room
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 230 Ok.
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:275 INFO   
Successful login: Filesystem=<unix-style fs root:Data wd:/>
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== cwd /0a0101d80c2020bf185599cb7beea8bb
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 250 CWD command successful.
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== TYPE I
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 200 Type set to Binary.
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== PASV
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 227 Entering Passive Mode (130,102,78,178,195,89)
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
<== stor killall.diff
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 150 Opening Binary connection for killall.diff
04/28/10 07:00:08 -1245000816 FTPSServer     ftps_server.py:271 INFO   
==> 226 Transfer complete.
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:468 DEBUG  
dataActivityCB: command = RECV
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:469 INFO   
dataActivityCB: command = RECV
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:470 INFO   
dataActivityCB: line = Data/0a0101d80c2020bf185599cb7beea8bb/ 
killall.diff
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:474 DEBUG  
dataActivityCB: Pathpart is: Data
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:474 DEBUG  
dataActivityCB: Pathpart is: 0a0101d80c2020bf185599cb7beea8bb
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:474 DEBUG  
dataActivityCB: Pathpart is: killall.diff
04/28/10 07:00:08 -1245000816 VenueServer     VenueServer.py:486 DEBUG  
dataActivityCB: VenueID 0a0101d80c2020bf185599cb7beea8bb ; Filename:  
killall.diff




> -----Original Message-----
> From: ag-tech-bounces at lists.mcs.anl.gov [mailto:ag-tech-bounces at lists.mcs.anl.gov 
> ] On Behalf Of Christoph Willing
> Sent: Tuesday, April 27, 2010 3:27 PM
> To: Vine, Derek A
> Cc: ag-tech at mcs.anl.gov
> Subject: Re: [AG-TECH] Problems uploading files
>
>
> On 28/04/2010, at 1:31 AM, Vine, Derek A wrote:
>
>> would help if I attached the file...
>>
>> ________________________________________
>> From: ag-tech-bounces at lists.mcs.anl.gov [ag-tech-bounces at lists.mcs.anl.gov
>> ] On Behalf Of Vine, Derek A [Derek.Vine at usd.edu]
>> Sent: Tuesday, April 27, 2010 10:23 AM
>> To: Thomas Uram; Christoph Willing
>> Cc: ag-tech at mcs.anl.gov
>> Subject: Re: [AG-TECH] Problems uploading files
>>
>> I am not sure if it is the same thing, but I too am having issues
>> uploading files to our venue server, attached is the log that I sent
>> to the list before but never heard anything back.  My setup is
>> running on Windows server 2003.
>
>
> Derek,
>
> I wondered whether they were connected as I was looking around for
> similar cases but assumed they were different since you mentioned
> Windows - the OP in this thread said that Windows was OK for them.
> However looking at your log file, I see that its almost identical to
> the excerpt I just sent to the list a few minutes ago. The one
> difference that I see is that you have an additional line:
>    02/03/10 09:33:04 4180 FTPSServer     ftps_server.py:275 INFO
> recv: closing channel <AccessGrid.FTPS.ftps_server.ftp_tls_channel
> connected 206.176.1.99:1119 at 0x2cc23c8> (0, 'Error')
>
> I don't have any recognition that there's an error after "INFO  ==>
> 227 Entering Passive Mode".
>
>
> chris
>
>
>> ________________________________________
>> From: ag-tech-bounces at lists.mcs.anl.gov [ag-tech-bounces at lists.mcs.anl.gov
>> ] On Behalf Of Thomas Uram [turam at mcs.anl.gov]
>> Sent: Tuesday, April 27, 2010 10:06 AM
>> To: Christoph Willing
>> Cc: ag-tech at mcs.anl.gov
>> Subject: Re: [AG-TECH] Problems uploading files
>>
>> The VenueClient.log shows no evidence of a problem. I suspect a
>> server-side failure which prevents transmission of the ADD_DATA
>> event, which would explain the client behavior.
>>
>> Has anyone captured the problem in a VenueServer.log?
>>
>> Tom
>>
>> On Apr 27, 2010, at 6:42 AM, Christoph Willing wrote:
>>
>>>
>>> On 27/04/2010, at 2:32 PM, John I. Quebedeaux, Jr wrote:
>>>
>>>> Hmmm... And ditto to Fedora 12, and 'ding' I may be having the
>>>> same problem.
>>>> When I look for the files, they appear to be '0' sized though...
>>>> But I
>>>> haven't tried a 'small' one yet.
>>>
>>>
>>> Thanks for adding to the evidence John.
>>>
>>> It seems there are two aspects to this problem. On the server side,
>>> the file is not received resulting in a zero size file. However I
>>> don't anymore think this is a data size issue - it just seemed that
>>> way to me at first. The AG's FTPSServer prepares to start but no
>>> data at all is actually exchanged between the client and the server.
>>>
>>> There is a client side problem too, that even when a file has
>>> uploaded correctly it may not appear in the venue client ui.
>>>
>>> Its a very weird problem. I spent most of today with an "old"
>>> system (in which server & client sides both work perfectly) and
>>> gradually built & installed updated packages so that they all match
>>> a current non-working system - figuring that the fault would
>>> manifest after one of these updates, identifying it as the culprit.
>>> "Unfortunately" the system still works at the end of all that - it
>>> seems none of the prime suspect packages is causing the problem.
>>> Tomorrow I'll either have to come with a new strategy or new
>>> suspect support packages. Does anyone want to suspect, say, openssl
>>> or even python itself?
>>>
>>>
>>> chris
>>>
>>>
>>>>> From: Christoph Willing <c.willing at uq.edu.au>
>>>>> Date: Tue, 27 Apr 2010 10:04:58 +1000
>>>>> To: Jesus Cea Oliva <jesus.cea at uca.es>
>>>>> Cc: <ag-tech at mcs.anl.gov>
>>>>> Subject: Re: [AG-TECH] Problems uploading files
>>>>>
>>>>> Jesus,
>>>>>
>>>>> Could you submit a bug report for this problem please? You can do
>>>>> that
>>>>> via the VenueClient Help menu.
>>>>>
>>>>>
>>>>> I have now been able to replicate the problem on several systems -
>>>>> Ubuntu, Slackware, Fedora & Debian. Interestingly older versions
>>>>> running on these systems seem to work OK i.e. when a venue server
>>>>> runs
>>>>> on the older systems, the problem is not evident. Unfortunately I
>>>>> don't have resources to test all Linux systems but so far, the  
>>>>> last
>>>>> known versions to work correctly (a client can upload to a server
>>>>> running on the same system) are:
>>>>> Ubuntu Intrepid
>>>>> Slackware 12.2
>>>>> Fedora - unknown exactly but the problem is evident in Fedora 11
>>>>> Debian - Lenny partially works
>>>>>
>>>>> The Debian case is interesting because a Lenny client will not
>>>>> upload
>>>>> data to a Lenny server, yet a Jaunty client can upload to a Lenny
>>>>> server (even though it can't upload to a Jaunty server).
>>>>>
>>>>>
>>>>> At this stage, I can't determine whether the problem is due to AG
>>>>> toolkit code or to one of the supporting software packages;
>>>>> particular
>>>>> versions of zsi and m2crypto have caused most heartburn in the
>>>>> past -
>>>>> maybe they're implicated again. I think it will take some time to
>>>>> find
>>>>> and fix
>>>>>
>>>>>
>>>>> chris
>>>>>
>>>>>
>>>>> On 26/04/2010, at 12:51 AM, Jesus Cea Oliva wrote:
>>>>>
>>>>>> Hi Christoph, thanks for your indications :).
>>>>>>
>>>>>> I tried local VenueServers on machine, I mean, if I run Ubuntu, I
>>>>>> execute in the same machine a local VenueServer, then, I run
>>>>>> VenueClient and I try upload a file, the same with Windows 7.
>>>>>>
>>>>>> However, due to your mail, I've doing some tests:
>>>>>>
>>>>>> - On my Ubuntu system, I've entered at
>>>>>> https://vv3.ap-accessgrid.org:8000/Venues/default
>>>>>> , the Test Room, and I download files: VenueThermoClient.agpkg3
>>>>>> and
>>>>>> methanol.obj, and rename it adding X (metahnol.objX). Then I can
>>>>>> upload the files without problems to the server.
>>>>>>
>>>>>> I create a local network with 2 machines, with Windows 7 and
>>>>>> Ubuntu.
>>>>>>
>>>>>> - Firstly I've executed a VenueServer on Ubuntu machine, then  
>>>>>> I've
>>>>>> run VenueClients in both machines. I can't upload files in the 2
>>>>>> machines (well you know, really, I can upload, but the Client
>>>>>> appears stop, reentering in the Venue I can see the files
>>>>>> uploaded).
>>>>>> I've noticed other problem, when I try delete a file, VenueClient
>>>>>> don't refresh this command, the system don't delete the file.
>>>>>>
>>>>>>
>>>>>> - I've executed a VenueServer on Windows 7 machine, then I've run
>>>>>> VenueClients in both machines. Here, I can upload files without
>>>>>> problems, on Windows and Ubuntu systems.
>>>>>>
>>>>>> So, now, I know that I have problems with our VenueServer on
>>>>>> Ubuntu
>>>>>> systems, I don't know if I have to configure something or if  
>>>>>> there
>>>>>> are problems about names, like ñ, spaces, etc (user name, path
>>>>>> file,
>>>>>> etc, although my home path is /home/ercea and, there, is the
>>>>>> VenueServer's Data folder)
>>>>>>
>>>>>> Now I'll try change the system language to US and I'll repeat the
>>>>>> tests.
>>>>>>
>>>>>>
>>>>>> Thanks again and apologize for any inconveniences
>>>>>> Regards!
>>>>>>
>>>>>>
>>>>>>
>>>>>> El dia 25 abr 2010 12:11, Christoph Willing <c.willing at uq.edu.au>
>>>>>> escribió:
>>>>>> On 23/04/2010, at 6:24 PM, Jesus Cea Oliva wrote:
>>>>>>
>>>>>> Hi Crhistoph, thanks for your response :)
>>>>>>
>>>>>> I try upload files since 1 o 2 K (source codes, txts, etc.) and
>>>>>> files about 3-6 Mb (PDFs, ppts...) and, all cases I have the same
>>>>>> problem. The strange of this problem is that ocurrs randomly, and
>>>>>> sometimes, the same file that before appears not upload, now
>>>>>> upload
>>>>>> (although, the majority cases, don't upload)
>>>>>>
>>>>>> Are you using the same venue server in each test case (Ubuntu &
>>>>>> Windows VenueClient)?
>>>>>>
>>>>>>
>>>>>> Are you using your own server or a "well known" server?
>>>>>> If these tests are with you own server, could you instead use the
>>>>>> APAG venue server at https://vv3.ap-accessgrid.org:8000/Venues/
>>>>>> default and then enter the Test venue. There are several files in
>>>>>> that venue; could you try to download the simple.py and
>>>>>> methanol.obj
>>>>>> files from that venue and rename them e.g. simple.py ->  
>>>>>> simple.pyX
>>>>>> and methanol.obj -> methanol.objX. Now upload te renamed files
>>>>>> back
>>>>>> into the Test venue. Do they both upload as expected?
>>>>>>
>>>>>>
>>>>>> FYI, although I thought I had replicated the problem, I now find
>>>>>> that it actually works correctly. My first hurried tests only
>>>>>> appeared to replicate your symptoms - because I didn't wait long
>>>>>> enogh for the upload to complete. However I have now performed  
>>>>>> the
>>>>>> tests again and all files upload correctly - and the venue client
>>>>>> interface shows the new data correctly in all cases.
>>>>>>
>>>>>> I believe the previous test appeared not to update the venue
>>>>>> client
>>>>>> interface because I was performing the tests from home using an
>>>>>> ADSL
>>>>>> connection - therefore the initial download was quite fast. The
>>>>>> upload was slower because of the much lower upstream bandwidth
>>>>>> of my
>>>>>> ADSL connection. My guess is that the first portion of upload
>>>>>> _appears_ fast because the venue client is just filling up the
>>>>>> local
>>>>>> TCP system buffer. However that buffer then has to be transferred
>>>>>> (via slow ADSL uplink) to the venue server - which manifests as a
>>>>>> fast intitial movement of the progress bar that then appears to
>>>>>> freeze. The "freeze" is really just a pause while contents of the
>>>>>> TCP buffer is being transferred across the network.
>>>>>>
>>>>>> In my case the simple.py file, being small, transfers very
>>>>>> quickly.
>>>>>> The methanol.obj file is about 11M - I guess this is just a bit
>>>>>> larger than my system network buffer size - and takes a lot  
>>>>>> longer
>>>>>> to transfer.
>>>>>>
>>>>>> Based on redoing the tests (using the APAG veneu server), I  
>>>>>> cannot
>>>>>> replicate the problem.
>>>>>>
>>>>>> Could you confirm whether you still have the problem when you use
>>>>>> the APAG venue server?
>>>>>>
>>>>>>
>>>>>> chris
>>>>>>
>>>>>>
>>>>>> On Windows I try similar files (somes files are the same), only
>>>>>> don't work once due to a very big file. As I saw that I can  
>>>>>> upload
>>>>>> files without problems... I try all file types. So I upload a  
>>>>>> file
>>>>>> about 100Mb and don't work xD.
>>>>>>
>>>>>> Thanks for your help :). Regards!
>>>>>>
>>>>>> El dia 23 abr 2010 02:35, Christoph Willing <c.willing at uq.edu.au>
>>>>>> escribió:
>>>>>> I wonder if this is related to the size of the data object. I  
>>>>>> just
>>>>>> tried (with Ubuntu 9.10 64bit) and found that a small file (6K)
>>>>>> there was no problem. With a larger file (12M) I saw exactly the
>>>>>> same problem - upload appears not to complete but has actually
>>>>>> succeeded. Re-entering the venue shows that the new data is  
>>>>>> there.
>>>>>>
>>>>>> In your Windows test, are you uploading the same file (or
>>>>>> something
>>>>>> of similar size) as in the Ubuntu case?
>>>>>>
>>>>>> I will now be away for a few days so I can't do any more
>>>>>> investigation myself until I return. Maybe others can look into
>>>>>> this
>>>>>> in the meantime ...
>>>>>>
>>>>>>
>>>>>> chris
>>>>>>
>>>>>>
>>>>>> On 23/04/2010, at 5:28 AM, Jesus Cea Oliva wrote:
>>>>>>
>>>>>> Thanks Tom for your fast response :).
>>>>>>
>>>>>> Well, atach the VenueClient log in this email, I can't see any
>>>>>> problems :S.
>>>>>>
>>>>>>
>>>>>>
>>>>>> 04/22/10 21:16:50 140471913264880 VenueClient VenueClientUI.py:
>>>>>> 1308
>>>>>> DEBUG VenueClientUI.AddDataCB: Trying to upload to
>>>>>> 'ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007'
>>>>>> 04/22/10 21:17:00 140471913264880 VenueClient VenueClientUI.py:
>>>>>> 1395
>>>>>> DEBUG AddDataCB: URI of parent is
>>>>>> 04/22/10 21:17:00 140471913264880 VenueClientController
>>>>>> VenueClientController.py:821 DEBUG In
>>>>>> VenueClientController.UploadVenueFiles
>>>>>> 04/22/10 21:17:00 140471913264880 VenueClientController
>>>>>> VenueClientController.py:822 DEBUG fileList = [u'/home/ercea/
>>>>>> Descargas/DSD-Tutorial-3.pdf']
>>>>>> 04/22/10 21:17:00 140471913264880 VenueClientController
>>>>>> VenueClientController.py:848 DEBUG Serverpath:
>>>>>> 04/22/10 21:17:00 140471913264880 VenueClientController
>>>>>> VenueClientController.py:857 DEBUG Have args, creating thread,
>>>>>> url:
>>>>>> ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007
>>>>>> , files: [u'/home/ercea/Descargas/DSD-Tutorial-3.pdf']
>>>>>> 04/22/10 21:17:00 140471479552272 VenueClientController
>>>>>> VenueClientController.py:944 DEBUG Upload: getting identity
>>>>>> 04/22/10 21:17:00 140471479552272 VenueClientController
>>>>>> VenueClientController.py:949 DEBUG Got identity <?xml
>>>>>> version="1.0" ? ><Subject><Subject auth_data="" auth_type="x509"
>>>>>> name="/O=Access Grid/O=Argonne National Laboratory/OU=Futures Lab
>>>>>> Anonymous Authority/CN=Anonymous User
>>>>>> 17130398eef9fd82cba8dc9d845a1768"/></ Subject>
>>>>>> 04/22/10 21:17:00 140471479552272 VenueClientController
>>>>>> VenueClientController.py:950 DEBUG get_ident_and_upload: Upload
>>>>>> URL
>>>>>> ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007
>>>>>> 04/22/10 21:17:00 140471479552272 VenueClientController
>>>>>> VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is:
>>>>>> ftps:
>>>>>> 04/22/10 21:17:00 140471479552272 VenueClientController
>>>>>> VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is:
>>>>>> 04/22/10 21:17:00 140471479552272 VenueClientController
>>>>>> VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is:
>>>>>> localhost:8006
>>>>>> 04/22/10 21:17:00 140471479552272 VenueClientController
>>>>>> VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is:
>>>>>> 7f00010133381d7afaba1c148fcabe1007
>>>>>> 04/22/10 21:17:00 140471479552272 DataStore DataStore.py:1267  
>>>>>> INFO
>>>>>> UploadFiles: ftps://localhost:
>>>>>> 8006/7f00010133381d7afaba1c148fcabe1007 [u'/home/ercea/Descargas/
>>>>>> DSD- Tutorial-3.pdf']
>>>>>> 04/22/10 21:17:00 140471479552272 DataStore DataStore.py:1271
>>>>>> DEBUG
>>>>>> UploadFiles: ftps://localhost:
>>>>>> 8006/7f00010133381d7afaba1c148fcabe1007 /home/ercea/Descargas/ 
>>>>>> DSD-
>>>>>> Tutorial-3.pdf [u'/home/ercea/Descargas/ DSD-Tutorial-3.pdf']
>>>>>> 04/22/10 21:17:00 140471479552272 FTPSClient FTPSClient.py:141
>>>>>> DEBUG
>>>>>> Entered FTPSUploadFile: localfile=/home/ercea/Descargas/DSD-
>>>>>> Tutorial-3.pdf url=ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007
>>>>>> 04/22/10 21:17:00 140471913264880 VenueClientController
>>>>>> VenueClientController.py:862 DEBUG Started thread
>>>>>> 04/22/10 21:17:20 140471517653264 VenueClient VenueClient.py:605
>>>>>> DEBUG Calling Heartbeat, time now: 1271963840
>>>>>> 04/22/10 21:17:20 140471517653264 VenueClient VenueClient.py:629
>>>>>> DEBUG Next Heartbeat needed within 36s
>>>>>> 04/22/10 21:17:20 140471517653264 VenueClient VenueClient.py:639
>>>>>> DEBUG heartBeatCounter = 2
>>>>>> 04/22/10 21:17:56 140471401707792 VenueClient VenueClient.py:605
>>>>>> DEBUG Calling Heartbeat, time now: 1271963876
>>>>>> 04/22/10 21:17:56 140471401707792 VenueClient VenueClient.py:629
>>>>>> DEBUG Next Heartbeat needed within 36s
>>>>>> 04/22/10 21:17:56 140471401707792 VenueClient VenueClient.py:639
>>>>>> DEBUG heartBeatCounter = 3
>>>>>>
>>>>>>
>>>>>> Here increment heartBeatCounter +1.
>>>>>>
>>>>>> Ah, I have this problem, in the same network, on ubuntu system
>>>>>> (Ubuntu 9.10 64 bits), but I've tested on Windows 7 and I can
>>>>>> upload
>>>>>> files without problems.
>>>>>>
>>>>>> Regards!
>>>>>>
>>>>>>
>>>>>> El dia 22 abr 2010 18:29, Thomas Uram <turam at mcs.anl.gov>
>>>>>> escribió:
>>>>>> Hi Jesus:
>>>>>>
>>>>>> There is probably some indication of the problem in the
>>>>>> VenueClient.log file. If you submit a bug report from the Help
>>>>>> menu
>>>>>> after this happens, a recent portion of the VenueClient.log file
>>>>>> will be included with the report, and we can review it. If you
>>>>>> want
>>>>>> to look yourself, the log file resides in the following locations
>>>>>> based on platform:
>>>>>> MacOS, Linux: ~/.AccessGrid3/Logs
>>>>>> Windows: c:\documents and settings\username\application data
>>>>>> \AccessGrid3\Logs (adjusted for your locale, of course)
>>>>>> Tom
>>>>>>
>>>>>> On Apr 22, 2010, at 11:11 AM, Jesus Cea Oliva wrote:
>>>>>>
>>>>>> Hi list again, sorry for my constants problems xD.
>>>>>>
>>>>>> I'm trying upload files to our VenueServer and my problem is
>>>>>> strange. Firstly, I've created a VenueServer locally, for  
>>>>>> testing.
>>>>>>
>>>>>> Well, when I try to upload a file, I can see the message on the
>>>>>> VenueClient "Uploading file X" and a progressbar, but, when the
>>>>>> progressbar is near to the end, stops and list of files (Data
>>>>>> section) don't refresh. So I beleived that the file can't upload.
>>>>>>
>>>>>> But, really, the file has uploaded, because I can see the folder
>>>>>> Data of my local VenueServer, and the file is copied in this
>>>>>> folder.
>>>>>> In this case, if I reset VenueServer and VenueClient, then, I can
>>>>>> see the files in Data section.
>>>>>>
>>>>>> So I think that the file uploads fine but, the list of files  
>>>>>> don't
>>>>>> refresh and the file uploaded don't appears.
>>>>>>
>>>>>> I must say that, sometimes, I can upload a file so I don't know
>>>>>> whats really the problem (ports closed? firewall? path or name
>>>>>> files? file size?) .
>>>>>>
>>>>>> Thanks again and apologize for any inconveniences
>>>>>>
>>>>>> Regards!
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> <VenueClient.log>
>>>>>>
>>>>>> Christoph Willing +61 7 3365 8316
>>>>>> QCIF Access Grid Manager
>>>>>> University of Queensland
>>>>>>
>>>>>> Christoph Willing +61 7 3365 8316
>>>>>> QCIF Access Grid Manager
>>>>>> University of Queensland
>>>>>>
>>>>>>
>>>>>
>>>>> Christoph Willing                       +61 7 3365 8316
>>>>> QCIF Access Grid Manager
>>>>> University of Queensland
>>>>>
>>>>
>>>
>>> Christoph Willing                       +61 7 3365 8316
>>> QCIF Access Grid Manager
>>> University of Queensland
>>>
>> <USD Venue Server log.txt>
>
> Christoph Willing                       +61 7 3365 8316
> QCIF Access Grid Manager
> University of Queensland
>

Christoph Willing                       +61 7 3365 8316
QCIF Access Grid Manager
University of Queensland



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