[AG-TECH] Problems uploading files

[Jesus Cea Oliva]

Hi Crhistoph, thanks for your response :)

I try upload files since 1 o 2 K (source codes, txts, etc.) and files about 3-6 Mb (PDFs, ppts...) and, all cases I have the same problem. The strange of this problem is that ocurrs randomly, and sometimes, the same file that before appears not upload, now upload (although, the majority cases, don't upload)

On Windows I try similar files (somes files are the same), only don't work once due to a very big file. As I saw that I can upload files without problems... I try all file types. So I upload a file about 100Mb and don't work xD.

Thanks for your help :). Regards!

El dia 23 abr 2010 02:35, Christoph Willing <c.willing at uq.edu.au> escribió:
> I wonder if this is related to the size of the data object. I just tried (with Ubuntu 9.10 64bit) and found that a small file (6K) there was no problem. With a larger file (12M) I saw exactly the same problem - upload appears not to complete but has actually succeeded. Re-entering the venue shows that the new data is there.
> 
> In your Windows test, are you uploading the same file (or something of similar size) as in the Ubuntu case?
> 
> I will now be away for a few days so I can't do any more investigation myself until I return. Maybe others can look into this in the meantime ...
> 
> 
> chris
> 
> 
> On 23/04/2010, at 5:28 AM, Jesus Cea Oliva wrote:
> 
>> Thanks Tom for your fast response :).
>> 
>> Well, atach the VenueClient log in this email, I can't see any problems :S.
>> 
>> 
>> 
>> 04/22/10 21:16:50 140471913264880 VenueClient VenueClientUI.py: 1308 DEBUG VenueClientUI.AddDataCB: Trying to upload to 'ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007'
>> 04/22/10 21:17:00 140471913264880 VenueClient VenueClientUI.py: 1395 DEBUG AddDataCB: URI of parent is
>> 04/22/10 21:17:00 140471913264880 VenueClientController VenueClientController.py:821 DEBUG In VenueClientController.UploadVenueFiles
>> 04/22/10 21:17:00 140471913264880 VenueClientController VenueClientController.py:822 DEBUG fileList = [u'/home/ercea/ Descargas/DSD-Tutorial-3.pdf']
>> 04/22/10 21:17:00 140471913264880 VenueClientController VenueClientController.py:848 DEBUG Serverpath:
>> 04/22/10 21:17:00 140471913264880 VenueClientController VenueClientController.py:857 DEBUG Have args, creating thread, url: ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007 , files: [u'/home/ercea/Descargas/DSD-Tutorial-3.pdf']
>> 04/22/10 21:17:00 140471479552272 VenueClientController VenueClientController.py:944 DEBUG Upload: getting identity
>> 04/22/10 21:17:00 140471479552272 VenueClientController VenueClientController.py:949 DEBUG Got identity <?xml version="1.0" ? ><Subject><Subject auth_data="" auth_type="x509" name="/O=Access Grid/O=Argonne National Laboratory/OU=Futures Lab Anonymous Authority/CN=Anonymous User 17130398eef9fd82cba8dc9d845a1768"/></ Subject>
>> 04/22/10 21:17:00 140471479552272 VenueClientController VenueClientController.py:950 DEBUG get_ident_and_upload: Upload URL ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007
>> 04/22/10 21:17:00 140471479552272 VenueClientController VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is: ftps:
>> 04/22/10 21:17:00 140471479552272 VenueClientController VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is:
>> 04/22/10 21:17:00 140471479552272 VenueClientController VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is: localhost:8006
>> 04/22/10 21:17:00 140471479552272 VenueClientController VenueClientController.py:953 DEBUG Get_ident_and_upload: Word is: 7f00010133381d7afaba1c148fcabe1007
>> 04/22/10 21:17:00 140471479552272 DataStore DataStore.py:1267 INFO UploadFiles: ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007 [u'/home/ercea/Descargas/DSD-Tutorial-3.pdf']
>> 04/22/10 21:17:00 140471479552272 DataStore DataStore.py:1271 DEBUG UploadFiles: ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007 /home/ercea/Descargas/DSD-Tutorial-3.pdf [u'/home/ercea/Descargas/ DSD-Tutorial-3.pdf']
>> 04/22/10 21:17:00 140471479552272 FTPSClient FTPSClient.py:141 DEBUG Entered FTPSUploadFile: localfile=/home/ercea/Descargas/DSD- Tutorial-3.pdf url=ftps://localhost:8006/7f00010133381d7afaba1c148fcabe1007
>> 04/22/10 21:17:00 140471913264880 VenueClientController VenueClientController.py:862 DEBUG Started thread
>> 04/22/10 21:17:20 140471517653264 VenueClient VenueClient.py:605 DEBUG Calling Heartbeat, time now: 1271963840
>> 04/22/10 21:17:20 140471517653264 VenueClient VenueClient.py:629 DEBUG Next Heartbeat needed within 36s
>> 04/22/10 21:17:20 140471517653264 VenueClient VenueClient.py:639 DEBUG heartBeatCounter = 2
>> 04/22/10 21:17:56 140471401707792 VenueClient VenueClient.py:605 DEBUG Calling Heartbeat, time now: 1271963876
>> 04/22/10 21:17:56 140471401707792 VenueClient VenueClient.py:629 DEBUG Next Heartbeat needed within 36s
>> 04/22/10 21:17:56 140471401707792 VenueClient VenueClient.py:639 DEBUG heartBeatCounter = 3
>> 
>> 
>> Here increment heartBeatCounter +1.
>> 
>> Ah, I have this problem, in the same network, on ubuntu system (Ubuntu 9.10 64 bits), but I've tested on Windows 7 and I can upload files without problems.
>> 
>> Regards!
>> 
>> 
>> El dia 22 abr 2010 18:29, Thomas Uram <turam at mcs.anl.gov> escribió:
>> Hi Jesus:
>> 
>> There is probably some indication of the problem in the VenueClient.log file. If you submit a bug report from the Help menu after this happens, a recent portion of the VenueClient.log file will be included with the report, and we can review it. If you want to look yourself, the log file resides in the following locations based on platform:
>> MacOS, Linux: ~/.AccessGrid3/Logs
>> Windows: c:\documents and settings\username\application data \AccessGrid3\Logs (adjusted for your locale, of course)
>> Tom
>> 
>> On Apr 22, 2010, at 11:11 AM, Jesus Cea Oliva wrote:
>> 
>> Hi list again, sorry for my constants problems xD.
>> 
>> I'm trying upload files to our VenueServer and my problem is strange. Firstly, I've created a VenueServer locally, for testing.
>> 
>> Well, when I try to upload a file, I can see the message on the VenueClient "Uploading file X" and a progressbar, but, when the progressbar is near to the end, stops and list of files (Data section) don't refresh. So I beleived that the file can't upload.
>> 
>> But, really, the file has uploaded, because I can see the folder Data of my local VenueServer, and the file is copied in this folder. In this case, if I reset VenueServer and VenueClient, then, I can see the files in Data section.
>> 
>> So I think that the file uploads fine but, the list of files don't refresh and the file uploaded don't appears.
>> 
>> I must say that, sometimes, I can upload a file so I don't know whats really the problem (ports closed? firewall? path or name files? file size?) .
>> 
>> Thanks again and apologize for any inconveniences
>> 
>> Regards!
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> <VenueClient.log>
>> 
> Christoph Willing +61 7 3365 8316
> QCIF Access Grid Manager
> University of Queensland
> 
 
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