[AG-TECH] DVTS/ExtendedVideoProducer freezes

[Michael Miller]

Andrew, 

If you can open a command prompt, try: 
taskkill /F /PID XXXXX 

where XXXXX is the process ID gleaned from the task manager. 

Hope this helps, 

myk 

"If you're clear in your vision and trust the people in your team with clear objectives, they will invariably do their best to achieve everything desired, and usually deliver everything you could have hoped for and even more." -Paul Debevec 

----- Original Message ----- 
From: "Andrew Ford" <acf0659 at rit.edu> 
To: ag-tech at mcs.anl.gov 
Sent: Wednesday, March 25, 2009 2:02:09 PM GMT -06:00 US/Canada Central 
Subject: [AG-TECH] DVTS/ExtendedVideoProducer freezes 

Hi, 

On a couple of our Windows machines I've been seeing DVTS (running as an ExtendedVideoProducer) hard freeze in certain situations. Usually whenever the firewire connection drops out (ie, the preview window just shows the last frame and trying to connect in an ExtendedVideoConsumer only shows a black screen), and I try to disable the Producer service, the copy of DVTS associated with the Producer service will hard freeze, necessitating a reboot since trying to close it in task manager (normal 'end task' or doing end process tree) doesn't work. Has anyone ever seen this before and/or know how to definitively hard kill a process in Windows? 

--Andrew 
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