[AG-TECH] RHEL5 3.1 install problems

[Fred Dech]

hi,

we just built a RHEL5 system and installed AG3.1 for RHEL5 on it.
we have epel-release-5.3
and
accessgrid

when we start a servicemanager we can add various services
successfully from our WinXP ag client system,
except for VideoProducerServer and h264VidProducerService.

not sure how to proceed.  below is the error message from our
ServiceManager.log file:
-------------------------------------------------
03/02/09 09:57:32 -1226761328 ServiceManager     AGServiceManager.py:378 DEBUG Executing service VideoProducerService
03/02/09 09:57:32 -1226761328 ServiceManager     AGServiceManager.py:410 INFO  Running Service; options: ['/root/.AccessGrid3/local_services/VideoProducerSe
rvice/VideoProducerService.py', '--port', 50583, '--serviceManagerUri', 'http://video.ci.uchicago.edu:11000/ServiceManager', '--token', '80877d8f0fa64730c07
8547941f62a72']
03/02/09 09:57:42 -1226761328 ServiceManager     AGServiceManager.py:424 INFO  Service failed to register: 80877d8f0fa64730c078547941f62a72
03/02/09 09:57:42 -1226761328 Hosting     ServiceContainer.py:17 ERROR Processing Failure
exceptions:Exception
Service failed to become reachable
[trace: /usr/lib/python2.4/site-packages/ZSI/ServiceContainer.py:108:_Dispatch
/usr/lib/python2.4/site-packages/AccessGrid3/AccessGrid/interfaces/AGServiceManager_interface.py:943:soap_AddService
/usr/lib/python2.4/site-packages/AccessGrid3/AccessGrid/AGServiceManager.py:147:AddService
/usr/lib/python2.4/site-packages/AccessGrid3/AccessGrid/AGServiceManager.py:425:__ExecuteService]
--------------------------------------------

any advice would be greatly appreciated!!

thanks,

--fred