[AG-TECH] Echoing and choppy audio on Mac to Mac

[Christoph Willing]

On 25/11/2008, at 8:34 AM, Jeremy Mann wrote:

> On Mon, Nov 24, 2008 at 4:30 PM, Christoph Willing <c.willing at uq.edu.au 
> > wrote:
>>
>> On 25/11/2008, at 5:58 AM, Brad Knowles wrote:
>>
>>> Jeremy Mann wrote:
>>>
>>>> I encountered my first problem when connecting two Mac 10.5 Leopard
>>>> machines using the Beta 3.2 version. Audio is good for about 2
>>>> minutes, then it sounds like the other person is underwater and
>>>> contains an echo. On his end, my audio sounded fine. No codecs were
>>>> changed and we even tried different bridges, all had the same  
>>>> problem.
>>>> Could this be a network configuration problem at his University?
>>>
>>> My understanding is that this is a known problem with "rat" on Mac  
>>> OS X,
>>> or at least Mac OS X on Intel hardware.
>>>
>>> So far, the only solution that has been offered to me is to quit and
>>> restart the client every few minutes.
>>
>>
>> Rather than completely quitting then restarting, its enough to  
>> toggle the
>> audio icon near the top of the VenueClient gui.
>
> I guess the next question would be, HOW would he know his audio is
> choppy? On his end, incoming audio sounds fine, so how would he know
> to toggle the GUI switch or restart the RAT client without asking
> somebody if his speech was choppy?

Yes, its not a great workaround - we really need a proper fix. I think  
the Mac user would have to do the toggle just before they're about to  
speak and/or just toggle every 2 minutes or so.


chris



Christoph Willing                       +61 7 3365 8350
QCIF Access Grid Manager
University of Queensland