[AG-TECH] VenueManagement cannot connect

[Christoph Willing]

On 25/06/2008, at 1:40 AM, Jeremy Mann wrote:

> We recently upgraded our venue server to a new machine and now Venue
> Management does not connect locally and I do not know how to fix this.
> Any ideas?


Jeremy,

This can be due to a disparity between the name or IP address which  
the venue server is using to make its services available and the name/ 
address being used to connect with the VenueManagement tool. For  
instance, if your server is offering its services as 192.168.100.100,  
then you can't connect using "localhost" (usually set to 127.0.0.1).

There are some quirks with name setting in /etc/hosts (especially if  
using DHCP on the server machine) which can cause problems like this.  
Could you send me (perhaps privately) your venue server log file  
(~/.AccessGrid/Logs/VenueServer.log) - just a section showing the the  
server starting up and then a connection attempt from the  
VenueManagement tool (if the connection attempt appears in the venue  
server log file)? Also a copy of your /etc/hosts file? Also, what  
name are you using in the local VenueManagement tool that you're  
trying to connect with?

BTW, you say you cannot connect locally; can you connect remotely?


chris


> 06/24/2008 10:35:59 AM -1211201856 VenueManagement
> VenueManagement3.py:435 DEBUG VenueManagementClient.ConnectToServer:
> Get venues from server
> 06/24/2008 10:35:59 AM -1211201856 VenueManagement
> VenueManagement3.py:521 ERROR VenueManagementClient.ConnectToServer:
> Can not connect.:
> Traceback (most recent call last):
>   File "/usr/bin/VenueManagement3.py", line 438, in ConnectToServer
>     vl = self.server.GetVenues()
>   File "/usr/lib/python2.5/site-packages/AccessGrid3/AccessGrid/ 
> interfaces/VenueServer_client.py",
> line 142, in GetVenues
>     self.binding.Send(None, None, request,  
> soapaction="urn:#GetVenues", **kw)
>   File "/usr/lib/python2.5/site-packages/ZSI/client.py", line 265,  
> in Send
>     self.h.connect()
>   File "/usr/lib/python2.5/site-packages/M2Crypto/httpslib.py", line
> 50, in connect
>     self.sock.connect((self.host, self.port))
>   File "/usr/lib/python2.5/site-packages/M2Crypto/SSL/Connection.py",
> line 167, in connect
>     self.socket.connect(addr)
>   File "<string>", line 1, in connect
> error: (111, 'Connection refused')
>
> System is Slack 12.1 with the latest 12.1 package from the vislab  
> people.
>
> -- 
> Jeremy Mann
> jeremy at biochem.uthscsa.edu
>
> University of Texas Health Science Center
> Bioinformatics Core Facility
> http://www.bioinformatics.uthscsa.edu
> Phone: (210) 567-2672
>

Christoph Willing                        +617 3365 8350
QCIF Access Grid Manager
University of Queensland