[AG-TECH] Windows XP problem

[Jeremy Mann]

Sure, I got a copy of all his logs. I went through them last night but
I couldn't find anything definite. I can also send the Venue server
logs as well.


On 7/19/07, Thomas D. Uram <turam at mcs.anl.gov> wrote:
>
> So this instance of the problem is resolved, but the reason for the
> problem is not.
> It would still be interesting to look at the logs to understand what
> went wrong.
> If you're able to collect them, it'd be a good bug to submit to bugzilla.
>
> Tom
>
>
> On 7/19/07 1:33 PM, Jeremy Mann wrote:
> > Thomas, interestingly enough, the problem with XP not showing VIC and
> > RAT was fixed when I restart our VenueServer. For whatever reason that
> > fixed it.
> >
> > On 7/18/07, Thomas D. Uram <turam at mcs.anl.gov> wrote:
> >> It might be interesting to also look at the VideoProducerService.log and
> >> the AudioService.log.
> >>
> >> The code that opens the firewall is isolated so errors that occur there
> >> do not affect the launching of vic/rat.  I'm curious to know what the
> >> problem is.  If we find out quickly, we can try to reproduce it in
> >> AG3.1beta, and fix it for the final.
> >>
> >> Tom
> >>
> >>
> >> On 7/18/07 4:32 PM, Jeremy Mann wrote:
> >> > On 7/18/07, Ed Brannin <edbrannin at gmail.com> wrote:
> >> >>
> >> >> Looks like it's trying to make a firewall exception for something,
> >> >> but your
> >> >> client doesn't have Windows' permission to modify (that part of) the
> >> >> registry.  Is he running as a limited user, or an administrator?
> >> >>
> >> >> The line in question is trying to set this Registry key:
> >> >
> >> > That's what I thought too, so I told him to log out and log in as
> >> > Administrator. He reports that he has the same problem, VIC and RAT do
> >> > not appear.
> >> >
> >> > --
> >> > Jeremy Mann
> >> >
> >> >
> >>
> >
> >
>