[AG-TECH] Video Producer Service fails to start

Mike Weaver weaver at er.doe.gov
Tue Nov 14 14:16:34 CST 2006

Greeting all,

I'm getting errors when attempting to enable the Video Producer Service on a
multi-machine AG 3 node.

The display machine is a fully patched Windows XP SP2 box with the latest
AGTK (3.0.2) from ANL.  The video & audio machines are fresh Fedora Core 6
installs, fully patched with Doug's AG 3.0.2 RPMs (including

Adding the Audio & VideoProducer service managers seems to work fine and the
audio service is enabled immediately.  I noticed that the VideoProducer
services were not automatically enabled so I tried to enable them manually
and received an "Error enabling service" message.

The relevant part of the VideoProducerService.log seems to be:

11/14/06 14:45:05 -1225061488 Toolkit     VideoProducerService.py:309 ERROR
Exception in VideoProducerService.Start
Traceback (most recent call last):
Service.py", line 279, in Start
    if self.streamDescription.encryptionFlag != 0:
AttributeError: 'int' object has no attribute 'encryptionFlag'

I've attached the full VenueClient.log and VideoProducerService.log.  Any
assistance would be appreciated!



Mike Weaver
US Department of Energy
Germantown Building
Voice: 301-903-0072
Fax: 301-903-7774
Email: weaver at mics.doe.gov  

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