[AG-TECH] Cert problem -> Help request

Thomas D. Uram turam at mcs.anl.gov
Tue Mar 14 18:17:41 CST 2006

Along those lines, I usually point people at "How to Report Bugs Effectively":


which is also referenced from the AG bugzilla page.


On 3/14/06 6:10 PM, Andrew Sharpe wrote:
> As with *any* bug report, you should include as much relevant 
> information as you can to assist others to assist you.  For example, 
> platform you're on, toolkit version you're using.  This is not directed 
> at you alone, it is for anyone posting to a list asking for help.
> You might check the recent history of this list, I think I saw something 
> about proxy settings for retrieving certs.
> Thanks, Andrew
> Darin Oman wrote:
>> Hi,
>> I recently requested a new cert. I got a message saying it was ready, 
>> so I installed it, or at least I thought I did. Now I can't find the 
>> new cert and there's still a request with a status of "private key not 
>> found." Refresh changes nothing. What am I missing?
>> Thanks,
>> Darin

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