[AG-TECH] AG3 - Mac - can't save files from venue to hard disk
Thomas D. Uram
turam at mcs.anl.gov
Thu Jun 8 12:29:53 CDT 2006
I just tried on my Intel Imac and it worked fine. Can you clarify a few
- which venue you were in
- which file(s) you tried to download
- intel or powerpc-based mac
- did the software show an error dialog?
Some of this information, and more detail, could be derived from your
If the problem occurred very recently, you could select
the Venue Client to report the problem, which will include a portion of
in the report. Otherwise, you can send the VenueClient.log file to me;
it's in ~/.AccessGrid3/Logs.
Graham Perrin wrote:
> During a meeting today I attempted to save two of three files from the
> venue to my hard disk.
> Both attempts failed. Result: zero byte files. (I made no attempt to
> save the third file.)
> Using AG3 on Mac OS X.
> Is this a known issue?
> If it's relevant: I'm unicast, and was bridged via Argonne.
> TIA for any advice.
> Graham Perrin, Projects Media Development Officer
> CENTRIM - <http://www.brighton.ac.uk/centrim/>
> PSTN +44-1273-877922 at CENTRIM
> SIP 1-747-605-9854
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