[AG-TECH] AG3 - Mac - can't save files from venue to hard disk

Thomas D. Uram turam at mcs.anl.gov
Thu Jun 8 12:29:53 CDT 2006

I just tried on my Intel Imac and it worked fine.  Can you clarify a few 
additional things:

- which venue you were in
- which file(s) you tried to download
- intel or powerpc-based mac
- did the software show an error dialog?

Some of this information, and more detail, could be derived from your 
If the problem occurred very recently, you could select 
Help->SubmitBugReport from
the Venue Client to report the problem, which will include a portion of 
the VenueClient.log
in the report.  Otherwise, you can send the VenueClient.log file to me; 
it's in ~/.AccessGrid3/Logs.


Graham Perrin wrote:
> During a meeting today I attempted to save two of three files from the 
> venue to my hard disk.
> Both attempts failed. Result: zero byte files. (I made no attempt to 
> save the third file.)
> Using AG3 on Mac OS X.
> Is this a known issue?
> If it's relevant: I'm unicast, and was bridged via Argonne.
> TIA for any advice.
> Graham Perrin, Projects Media Development Officer
> CENTRIM - <http://www.brighton.ac.uk/centrim/>
> PSTN +44-1273-877922 at CENTRIM
> SIP   1-747-605-9854
> <http://schooltool.freeman-centre.ac.uk/persons/gjp22/calendar/yearly.html> 

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