[AG-TECH] AG Connector

[Nagykaldi, Zsolt F. (HSC)]

Our department is new to the AG world and we are in the process of setting up a room-based node to support our research infrastructure. Our network is not multicast enabled, so we have been trying to make the AG Connector work for weeks now and just about to give up. The documentation of the connector is very sub-optimal, to put it politely. In AG connector -driven multicast, if we manage to keep the connection to the server, which is dropped often, the other parties, who HAVE multicast enabled on their networks can not see or hear us at all (we can hear and see them). In unicast, without the connector, everything works both ways, but we can not see any of the parties (no incoming video), although we can hear them. I know that certain UDP ports must be open, but it must be more complicated than that, since *rarely* the whole system seems to be working well. The connector seems to work unreliably in many situations and outcome is often unpredictable.
 
If you have suggestions to both scenarios (multicast with connector and unicast without), PLEASE, help us. 
 
Thanks!
 
Zsolt
 
_ _ _
 
Zsolt Nagykaldi, PhD
Research Associate, Clinical IT Specialist
University Of Oklahoma Health Sciences Center
Department Of Family And Preventive Medicine
Oklahoma Center For Family Medicine Research
 
900 NE 10th Street
Oklahoma City, OK 73104
Phone: (405) 271-8000 Ext.:1-32212
Fax:     (405) 271-1682
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