[AG-TECH] Difficult error when connecting to Venue
Jeremy Mann
jeremy at biochem.uthscsa.edu
Wed Mar 30 08:57:19 CST 2005
Michael, I had this problem with a fellow colleagaue in Germany. The
problem turned out to be the login name he was using on the computer. His
login name had an umlaut. Once we changed his account with no umlaut, he
could successfully connect to our Venue Server.
Michael Braitmaier said:
> Hello everyone!
>
> I stumbled accross an error which really causes my some headache as it is
> hard to determine where it is caused.
> I encountered two PC-systems, one with linux and one with Windows 2K,
> which
> both report the same error on the
> client-side which looks like the following which is taken from the
> VenueClient.log of the windows system.
>
> 03/16/05 11:10:15 796 VenueClient venueclient.py:702 DEBUG EnterVenue:
> Invoke venue enter
> 03/16/05 11:10:15 796 VenueClient venueclient.py:863 ERROR
> EnterVenue:
> failed
> Traceback (most recent call last):
> File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line
> 834,
> in EnterVenue self.__EnterVenue(URL)
> File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line
> 703,
> in __EnterVenue (venueState,
> self.privateId, self.streamDescList ) = self.__venueProxy.Enter(
> self.profile )
> File "C:\Python23\Lib\site-packages\AccessGrid\Venue.py", line 3331, in
> Enter (r1, r2, r3) = self.proxy.Enter(profile)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 453, in
> __call__ return self.__r_call(*args, **kw)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 475, in
> __r_call self.__hd, self.__ma)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 338, in
> __call
> config = self.config, noroot = self.noroot)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 620, in
> buildSOAP return t.build()
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 143, in
> build self.dump(i, typed = typed, ns_map = ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 607, in
> dump_instance self.dump(v, k, 1, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 510, in
> dump_dictionary self.dump(v, k, 1, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 368, in
> dump_string typed, ns_map, self.genroot(ns_map), id))
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 330, in
> dumper return xml % {"tag": tag, "type": t, "data": data, "root":
> rootattr,
> UnicodeDecodeError: 'ascii' codec can't decode byte 0xdf in position 11:
> ordinal not in range(128)
> 03/16/05 11:10:15 796 VenueClient venueclientui.py:1959 DEBUG
> bin.VenueClient::EnterVenue: Enter venue with url:
> https://rusagvideo.rus.uni-stuttgart.de:8000/Venues/default
> 03/16/05 11:10:15 796 VenueClient venueclientui.py:1972 DEBUG
> warningString:
> 03/16/05 11:10:23 796 VenueClient venueclient.py:803 DEBUG
> EnterVenue;
> url=https://rusagvideo.rus.uni-stuttgart.de:8000/Venues/default
> 03/16/05 11:10:23 796 CertificateManager certificatemanager.py:907
> DEBUG Looking for identity (unused) None
> 03/16/05 11:10:23 796 CertificateManager certificatemanager.py:638
> DEBUG HaveValidProxy: found proxy ident /O=Access
> Grid/OU=agdev-ca.mcs.anl.gov/OU=fh-mannheim.de/CN=Bruno Burbaum/CN=proxy
> 03/16/05 11:10:23 796 CertificateManager certificatemanager.py:907
> DEBUG Looking for identity (unused) None
> 03/16/05 11:10:23 796 CertificateManager certificatemanager.py:638
> DEBUG HaveValidProxy: found proxy ident /O=Access
> Grid/OU=agdev-ca.mcs.anl.gov/OU=fh-mannheim.de/CN=Bruno Burbaum/CN=proxy
> 03/16/05 11:10:23 684 NodeService agnodeservice.py:692 INFO
> NodeService.GetCapabilities
> 03/16/05 11:10:23 684 NodeService agnodeservice.py:233 INFO
> NodeService.GetServices
> 03/16/05 11:10:23 796 VenueClient venueclient.py:702 DEBUG
> EnterVenue:
> Invoke venue enter
> 03/16/05 11:10:23 796 VenueClient venueclient.py:863 ERROR
> EnterVenue:
> failed
> Traceback (most recent call last):
> File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line
> 834,
> in EnterVenue self.__EnterVenue(URL)
> File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line
> 703,
> in __EnterVenue (venueState, self.privateId, self.streamDescList ) =
> self.__venueProxy.Enter( self.profile )
> File "C:\Python23\Lib\site-packages\AccessGrid\Venue.py", line 3331, in
> Enter (r1, r2, r3) = self.proxy.Enter(profile)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 453, in
> __call__ return self.__r_call(*args, **kw)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 475, in
> __r_call self.__hd, self.__ma)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 338, in
> __call
> config = self.config, noroot = self.noroot)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 620, in
> buildSOAP return t.build()
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 143, in
> build self.dump(i, typed = typed, ns_map = ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 607, in
> dump_instance self.dump(v, k, 1, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 510, in
> dump_dictionary self.dump(v, k, 1, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 368, in
> dump_string typed, ns_map, self.genroot(ns_map), id))
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 330, in
> dumper return xml % {"tag": tag, "type": t, "data": data, "root":
> rootattr,
> UnicodeDecodeError: 'ascii' codec can't decode byte 0xdf in position 11:
> ordinal not in range(128)
> 03/16/05 11:10:23 796 VenueClient venueclientui.py:1959 DEBUG
> bin.VenueClient::EnterVenue: Enter venue with url:
> https://rusagvideo.rus.uni-stuttgart.de:8000/Venues/default
> 03/16/05 11:10:23 796 VenueClient venueclientui.py:1972 DEBUG
> warningString:
> 03/16/05 11:10:37 796 VenueClient venueclient.py:803 DEBUG
> EnterVenue;
> url=https://rusagvideo.rus.uni-stuttgart.de:8000/Venues/default
> 03/16/05 11:10:37 796 CertificateManager certificatemanager.py:907
> DEBUG Looking for identity (unused) None
> 03/16/05 11:10:37 796 CertificateManager certificatemanager.py:638
> DEBUG HaveValidProxy: found proxy ident /O=Access
> Grid/OU=agdev-ca.mcs.anl.gov/OU=fh-mannheim.de/CN=Bruno Burbaum/CN=proxy
> 03/16/05 11:10:37 796 CertificateManager certificatemanager.py:907
> DEBUG Looking for identity (unused) None
> 03/16/05 11:10:37 796 CertificateManager certificatemanager.py:638
> DEBUG HaveValidProxy: found proxy ident /O=Access
> Grid/OU=agdev-ca.mcs.anl.gov/OU=fh-mannheim.de/CN=Bruno Burbaum/CN=proxy
> 03/16/05 11:10:37 684 NodeService agnodeservice.py:692 INFO
> NodeService.GetCapabilities
> 03/16/05 11:10:37 684 NodeService agnodeservice.py:233 INFO
> NodeService.GetServices
> 03/16/05 11:10:37 796 VenueClient venueclient.py:702 DEBUG
> EnterVenue:
> Invoke venue enter
> 03/16/05 11:10:37 796 VenueClient venueclient.py:863 ERROR
> EnterVenue:
> failed
> Traceback (most recent call last):
> File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line
> 834,
> in EnterVenue self.__EnterVenue(URL)
> File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line
> 703,
> in __EnterVenue (venueState, self.privateId, self.streamDescList ) =
> self.__venueProxy.Enter( self.profile )
> File "C:\Python23\Lib\site-packages\AccessGrid\Venue.py", line 3331, in
> Enter (r1, r2, r3) = self.proxy.Enter(profile)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 453, in
> __call__ return self.__r_call(*args, **kw)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 475, in
> __r_call self.__hd, self.__ma)
> File "C:\Python23\Lib\site-packages\SOAPpy\Client.py", line 338, in
> __call
> config = self.config, noroot = self.noroot)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 620, in
> buildSOAP return t.build()
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 143, in
> build self.dump(i, typed = typed, ns_map = ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 607, in
> dump_instance self.dump(v, k, 1, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 510, in
> dump_dictionary self.dump(v, k, 1, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 295, in
> dump meth(obj, tag, typed, ns_map)
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 368, in
> dump_string typed, ns_map, self.genroot(ns_map), id))
> File "C:\Python23\Lib\site-packages\SOAPpy\SOAPBuilder.py", line 330, in
> dumper return xml % {"tag": tag, "type": t, "data": data, "root":
> rootattr,
> UnicodeDecodeError: 'ascii' codec can't decode byte 0xdf in position 11:
> ordinal not in range(128)
> 03/16/05 11:10:37 796 VenueClient venueclientui.py:1959 DEBUG
> bin.VenueClient::EnterVenue: Enter venue with url:
> https://rusagvideo.rus.uni-stuttgart.de:8000/Venues/default
> 03/16/05 11:10:37 796 VenueClient venueclientui.py:1972 DEBUG
> warningString:
>
> I don't know why the client can't decode the character in the XML-message.
> The VenueServer is fine, as other clients can connect.
> Maybe someone can point me to the right direction. I assume it to be a
> package version problem under Linux, but have now clue what it is under
> windows. We tested with a laptop as exchange for the Win2K computer and it
> worked then.
>
> Any help would be great.
> Michael
>
> ------------------
> Dipl.-Inf. Michael Braitmaier
> HLRS - Visualization / Video Conferencing
> University of Stuttgart
> Germany
> Website: http://www.hlrs.de/organization/vis/people/braitmaier/
>
--
Jeremy Mann
jeremy at biochem.uthscsa.edu
University of Texas Health Science Center
Bioinformatics Core Facility
http://www.bioinformatics.uthscsa.edu
Phone: (210) 567-2672
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