[AG-TECH] Gentner AP400

Ti Leggett leggett at mcs.anl.gov
Wed Jul 6 08:02:08 CDT 2005

Are you sure it's an AP400 and not an XAP400? ClearOne no longer  
makes an AP400. If it's an XAP400 you'll need to use Gware and APware.

On Jul 5, 2005, at 4:47 PM, Jeremy Mann wrote:

> We received a new AP400 and I am having quite a difficult time with  
> it.
> The serial cable and software package doesn't connect to talk to the
> Gentner so I can't follow the guide in the Documentation Project. The
> firmware is 3.5e (which is newer than what the guide says).
> I've tried installing APware 1.5 on Win98, 2000 and XP machines, even
> under VMware on a Linux box. All of them do not connect to the  
> Gentner.
> What else could I have missed?
> P.S. Finding the RS232 manually with the front buttons tells me its
> enabled, 9600 baud with hardware control.
> -- 
> Jeremy Mann
> jeremy at biochem.uthscsa.edu
> University of Texas Health Science Center
> Bioinformatics Core Facility
> http://www.bioinformatics.uthscsa.edu
> Phone: (210) 567-2672

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