[AG-TECH] weird problems with 2.3 shared presentation

[Andrew Daviel]

This on Windows XP with SP2, AGTk2.3, ActivePython 2.3.2, wxPython
2.5.1.5, Office 10.0.2627.01


If I download a PPT file from the data area of a venue server, it
displays OK. But if I use the shared presentation tool,
I get an error "can't load https://..blah.ppt".
If I look in the monitor, that's the right URL. And it apparently
downloads it to a temp directory OK - I can open the file there.
I tried uninstalling AG, python and deleting the user directories then
reinstalling and it doesn't help. I tried turning off SP2 firewall,
turning off antivirus, and running as a different user and that doesn't
help either. Nor does removing various python23 and python22 registry
entries before reinstalling ...

the bit of SharedPresentation log looks like this:

any ideas ?

11/02/04 15:58:07 3808 DataStoreClient     datastoreclient.py:40 INFO
Connecting to venue
https://venueserver.westgrid.ca:8000/Venues/000000fe931cfca400810080007d003ed8c,
to get datastore information.
11/02/04 15:58:15 3808 SharedPresentation     sharedpresentation.py:880
DEBUG Method SendLoad called; path=(tz.ppt)
11/02/04 15:58:15 3808 DataStoreClient     datastoreclient.py:40 INFO
Connecting to venue
https://venueserver.westgrid.ca:8000/Venues/000000fe931cfca400810080007d003ed8c,
to get datastore information.
11/02/04 15:58:18 3692 SharedPresentation     sharedpresentation.py:810
DEBUG Got Event: local load
https://venueserver.westgrid.ca:8006/000000fe931cfca400810080007d003ed8c/tz.ppt
11/02/04 15:58:18 3692 SharedPresentation     sharedpresentation.py:1375
DEBUG Method LocalLoad called;
slidesUrl=(https://venueserver.westgrid.ca:8006/000000fe931cfca400810080007d003ed8c/tz.ppt)
11/02/04 15:58:18 3692 DataStore     datastore.py:1643 DEBUG Host
venueserver.westgrid.ca:8006, path
/000000fe931cfca400810080007d003ed8c/tz.ppt
11/02/04 15:58:18 3692 DataStore     datastore.py:1645 DEBUG Connect to
venueserver.westgrid.ca:8006
11/02/04 15:58:18 3692 DataStore     datastore.py:1648 DEBUG Downloading
https://venueserver.westgrid.ca:8006/000000fe931cfca400810080007d003ed8c/tz.ppt
into C:\DOCUME~1\video\LOCALS~1\Temp\presentation.ppt
11/02/04 15:58:18 3692 DataStore     datastore.py:1655 DEBUG before
connect reqest path /000000fe931cfca400810080007d003ed8c/tz.ppt, headers
{}
11/02/04 15:58:18 3692 DataStore     datastore.py:1657 DEBUG after
connect reqest
11/02/04 15:58:18 3692 DataStore     datastore.py:1659 DEBUG request sent
to <pyGlobus.io.GSIHTTPConnection instance at 0x01F86F08>
11/02/04 15:58:18 3692 DataStore     datastore.py:1663 DEBUG response is
<httplib.HTTPResponse instance at 0x030F7990>
11/02/04 15:58:18 3692 DataStore     datastore.py:1664 DEBUG Request got
status 200
11/02/04 15:58:18 3692 DataStore     datastore.py:1677 DEBUG Got hdr
116224
11/02/04 15:58:18 3692 DataStore     datastore.py:1678 DEBUG ['Server:
BaseHTTP/0.3 Python/2.3.3\r\n', 'Date: Tue, 02 Nov 2004 23:58:12
GMT\r\n', 'Content-type: application/octet-stream\r\n', 'Content-Length:
116224\r\n']
11/02/04 15:58:19 3692 SharedPresentation     sharedpresentation.py:1390
ERROR Can not load presentation
https://venueserver.westgrid.ca:8006/000000fe931cfca400810080007d003ed8c/tz.ppt
Traceback (most recent call last):
  File "SharedPresentation.py", line 1387, in LocalLoad
    self.viewer.LoadPresentation(tmpFile)
  File "SharedPresentation.py", line 156, in LoadPresentation
    self.presentation = self.ppt.Presentations.Open(file)
  File
"C:\Python23\Lib\site-packages\win32com\gen_py\91493440-5A91-11CF-8700-00AA0060263Bx0x2x7.py",
line 3749, in Open
    ret = self._oleobj_.InvokeTypes(2005, LCID, 1, (13, 0), ((8, 1), (3,
49), (3, 49), (3, 49)),FileName, ReadOnly, Untitled, WithWindow)
com_error: (-2147352567, 'Exception occurred.', (0, None, None, None, 0,
-2147467259), None)
11/02/04 15:58:21 472 EventClient     eventclient.py:177 DEBUG Read
Callback called arg=None handle=_98f31e02_p_globus_io_handle_t result=(0,
None, None)  n=4

11/02/04 15:58:21 472 EventClient     eventclient.py:229 DEBUG Freeing
callback _b0822002_p_callbackStruct within callback
11/02/04 15:58:21 472 EventClient     eventclient.py:238 DEBUG Have new
callback handle _b0822002_p_callbackStruct
11/02/04 15:58:21 472 EventClient     eventclient.py:177 DEBUG Read
Callback called arg=None handle=_98f31e02_p_globus_io_handle_t result=(0,
None, None)  n=398


-- 
Andrew Daviel, TRIUMF, Canada
Tel. +1 (604) 222-7376
security at triumf.ca
adaviel at jabber.mcs.anl.gov/Gaim