[AG-TECH] Venue Client hangs

[Nick Giannias]

Try this:

In Internet Explorer, select Tools -> Internet Options. 
Click on the Connections tab.
Click on LAN settings (I assume you're accessing the internet through a LAN)
Click on the Advanced Tab
Check the "Use the same proxy server for all protocols" box
Try it again

If this fixes it, then this bug has been addressed in 2.2. The bug number is
951.

cheers,

nick

-----Original Message-----
From: owner-ag-tech at mcs.anl.gov [mailto:owner-ag-tech at mcs.anl.gov]On
Behalf Of Alan Liu, Ph.D.
Sent: Tuesday, May 25, 2004 4:02 PM
To: ag-tech at mcs.anl.gov
Subject: [AG-TECH] Venue Client hangs


Folks,

I'm hoping y'all can shed some light on this problem.  I've installed AG 
toolkit 2.1.2 on a W2k machine and managed to submit a cert. 
request.  Thereafter, I got a "ValueError: unpack list of wrong size in 
CertificateRequestTool.py" and the application hangs.  Looking at the 
session logs, it looks like its trying to get a pending certificate, but 
never completes the action.

I've looked in the mailing list archives, and google, but this doesn't seem 
to be a common problem.

Can y'all help me fix this?  The session log is attached.  The machine is a 
W2K Dell 620 with Service Pack 4 installed.

Cheers,
Al



05/25/04 15:37:22 DEBUG Creating thread 0
05/25/04 15:37:22 DEBUG Starting thread 0
05/25/04 15:37:22 DEBUG Waiting thread 0
05/25/04 15:37:22 DEBUG Worker 0 starting
05/25/04 15:37:22 DEBUG Done creating workers
05/25/04 15:37:22 DEBUG Reading persisted data from: C:\Documents and 
Settings\a
lan.SURGSIMLAB\Application Data\AccessGrid\personalDataStore\DataStore.dat
No handlers could be found for logger "AG.CertificateManager"
C:\PROGRA~1\ACCESS~2\bin\agpm.py:57: RuntimeWarning: tmpnam is a potential 
secur
ity risk to your program
   workingDir = os.path.join(GetTempDir(), os.path.basename(os.tmpnam()))
No handlers could be found for logger "AG.CertificateManager"
C:\PROGRA~1\ACCESS~2\bin\agpm.py:57: RuntimeWarning: tmpnam is a potential 
secur
ity risk to your program
   workingDir = os.path.join(GetTempDir(), os.path.basename(os.tmpnam()))
05/25/04 15:37:26 DEBUG userConfigDir: C:\Documents and 
Settings\alan.SURGSIMLAB
\Application Data\AccessGrid
05/25/04 15:37:26 DEBUG Opened repository C:\Documents and 
Settings\alan.SURGSIM
LAB\Application Data\AccessGrid\certRepo
05/25/04 15:37:26 ERROR No identity certs found
05/25/04 15:37:26 DEBUG Unlink C:\Documents and 
Settings\alan.SURGSIMLAB\Applica
tion Data\AccessGrid\trustedCACerts\42864e48.0
05/25/04 15:37:26 DEBUG Unlink C:\Documents and 
Settings\alan.SURGSIMLAB\Applica
tion Data\AccessGrid\trustedCACerts\42864e48.signing_policy
05/25/04 15:37:26 DEBUG Unlink C:\Documents and 
Settings\alan.SURGSIMLAB\Applica
tion Data\AccessGrid\trustedCACerts\45cc9e80.0
05/25/04 15:37:26 DEBUG Unlink C:\Documents and 
Settings\alan.SURGSIMLAB\Applica
tion Data\AccessGrid\trustedCACerts\45cc9e80.signing_policy
05/25/04 15:37:26 DEBUG Found request for /O=Access 
Grid/OU=agdev-ca.mcs.anl.gov
/OU=simcen.usuhs.mil/CN=Alan Liu with key a1d6083a3b9618223c04ce541d0a4c56 
serve
r=http://www-unix.mcs.anl.gov/~judson/certReqServer.cgi
05/25/04 15:37:26 DEBUG Certs matching modulus hash 
730bca407ae48d071d52d6d8ab7d
961d:
Traceback (most recent call last):
   File "C:\Program Files\Access Grid Toolkit\bin\VenueClient.py", line 
1534, in
?
     vc = VenueClientUI(dlg)
   File "C:\Program Files\Access Grid Toolkit\bin\VenueClient.py", line 
164, in _
_init__
     self.app.InitGlobusEnvironment()
   File "C:\Python22\Lib\site-packages\AccessGrid\Toolkit.py", line 78, in 
InitGl
obusEnvironment
     return 
self.GetCertificateManager().GetUserInterface().InitGlobusEnvironment
()
   File 
"C:\Python22\Lib\site-packages\AccessGrid\CertificateManagerWXGUI.py", li
ne 278, in InitGlobusEnvironment
     success = self.HandleNoCertificateInteraction()
   File 
"C:\Python22\Lib\site-packages\AccessGrid\CertificateManagerWXGUI.py", li
ne 326, in HandleNoCertificateInteraction
     self.RunCertificateStatusTool()
   File 
"C:\Python22\Lib\site-packages\AccessGrid\CertificateManagerWXGUI.py", li
ne 343, in RunCertificateStatusTool
     createIdentityCertCB = self.CreateCertificateRequestCB)
   File 
"C:\Python22\Lib\site-packages\AccessGrid\CertificateRequestTool.py", lin
e 1038, in __init__
     self.proxyPanel = HTTPProxyConfigPanel(self)
   File 
"C:\Python22\Lib\site-packages\AccessGrid\CertificateRequestTool.py", lin
e 878, in __init__
     defaultProxyHost, defaultProxyPort = defaultProxy
ValueError: unpack list of wrong size