[AG-TECH] another invalid passphrase problem

[Jennifer Teig von Hoffman]

Hi all,

We have a user here who is getting an "invalid passphrase" response. His 
certificate is only a week old, so I can't imagine it would have 
expired. He has the appropriated Trusted CA certificates. He is running 
as the same Windows user as he was when he installed the software, and 
has successfully run the Venue Client as this user. Any suggestions what 
we should check next?

- Jennifer