[AG-TECH] installation help on display machine

Monika Rabarison monika.k.rabarison at ccaix.jsums.edu
Wed Apr 14 15:54:21 CDT 2004


How about the audio?
Are you running a beacon client to check if multicast is OK?


On Wed, 14 Apr 2004, Jackson, George C ERDC-ITL-MS Contractor wrote:

> My site recently replaced (upgraded) our AG display machine and I was put in
> charge of re-installing the AG Toolkit software. I used the AGSetup file
> that the previous operator had used which is only version 1.0.1 but figured
> it would be okay for now as we just want to get things up and running back
> to like it was. Everything went fine with the installation. I can bring up
> the event listener, display manager, and venues site okay but I can only see
> our site in the vic. No matter what room it is, including the lobby, I can't
> see others and others can't see me.
> As a relative newbie to the AG environment, I assume I'm missing an
> undocumented step somewhere as I've been over the docs a number of times but
> get the same result. At this point I don't know if it's hardware, software,
> or network related. Can anyone point me to some troubleshooting steps one
> can take to diagnose such an issue? Or is there a list of things I could
> check?
> Any help appreciated,
> Thanks,
> George Jackson
> U.S. Army Corps of Engineers
> Vicksburg, MS

Monika Rabarison
Systems Administrator
Information Technology/HPCVI
Jackson State University
SciVis Lab:(601)979-1061

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