[AG-TECH] Help!! Python crash in shared apps!

[Randy Groves]

(Man, I'm getting tired of the 'time warp' in the AG list.  I can't seem
to get any of my messages from Boeing to show up in any reasonable time
frame.  For example, this message was originally sent from my work at 10AM
today)

I haven't seen this before, but it's biting me big time right now.

I have an XP machine (which was upgraded from Win2K).  I installed all the
usual stuff, with no apparent problems.  I can get connected to my venue -
I get sound and audio - no problem.

But when I try anything that is based on the shared app code (Shared
Movie, Basic Image, Shared Presentation), python crashes.  Strangely, the
Shared Browser works fine.  And also strangely, if I start up the Venue
Client in debug mode, I can get the Shared Presentation to come up fine,
but not the Shared Movie or Basic Image.

I have removed all the code, including Python, removed all the files that
I know about in the Program Files and Documents and Settings directories,
and re-installed from scratch.  That doesn't fix the problem.

And since python is crashing, I don't see any evidence in any of the log
files, but I could certainly forward what I have if it helps.

This is for a session on Thursday, and we may have to use WebEx for the
data sharing part.

Thanks for any help!

-randy