[AG-TECH] AG2.0 RAT issues

[Doug Smith]

We are new to the access grid and are having duplex and echo issues, what
is the Polycom device you mentioned  below? We have a personal access grid
workstation running on windows xp with 2 usb cameras and a polycom
soundstation premiere and polycom interconnect device. People we have been
interacting with on the access grid have told us our audio is choppy.

Thanks




On Thu, 18 Sep 2003, Michael Miller wrote:

> James,
>
> I ran into this problem and the only explanation I have is RAT's solution
> to the echo problem is to turn off duplexing.  So you can only send or
> receive at a given time.  So what happens?  Someone who, like most of us,
> doesn't have the echo cancellation box checked, turns on their talk and it
> shuts yours off.  You may notice that when this happens your node in RAT is
> no longer highlighted and when all other nodes turn off their talk, you can
> once again send audio.
>
> The only solution I have found is to get an outboard echo
> canceller(Gentner, Polycom) or use a headset.
>
> Hope this helps.
>
> Michael Miller
> NCSA
>
>
> At 02:34 PM 9/17/2003, James Miller wrote:
> >OK, Thanks all so far for your help with configuring my AG2.0 node.  I am
> >having one last issue.  If I click the checkbox for echo cancellation in
> >RAT, it stops all transmitting of audio.  I can still hear everything, but
> >the mic no longer works.  Can anyone point me in the right direction?
> >
> >Jim
>
> Thanx,
>
> Michael Miller
> System Engineer
> Visualization Technology Support
> Computing and Data Management
> National Center for Supercomputing Applications
> University of Illinois - UC
> 217-649-0747
>
> "If you're clear in your vision and trust the people in your team with
> clear objectives, they will invariably do their best to achieve everything
> desired, and usually deliver everything you could have hoped for and even
> more." -Paul Debevec
>
>