[AG-TECH] Multicast Debugging Information
Jennifer Teig von Hoffman
jtvh at bu.edu
Fri Feb 21 05:45:57 CST 2003
Howdy Bill,
I support your idea of having this networking information captured by
the Venues Client. I also wonder if there might be a bigger opportunity
here too, in building a Grid Service in AG2 for multicast debugging;
this of course would still require operators to run it, but if all (or
many) operators in a session where a site is having difficulty were
running such a service, perhaps it could gather even more useful
information and support networking staff in other ways?
- Jennifer
Bill Nickless wrote:
> Thank you Ed,
>
> I agree completely that the first and foremost priority is to make the
> meeting work for the attendees. You're absolutely right.
>
> However, if the network doesn't work properly for a meeting, that fact
> needs to be communicated to the network people so that it can be fixed.
>
> And it's still true that the network people need to know all of the
> things I mentioned below: source/group IP addresses and a receiver
> that's not working.
>
> The beacon can fill that requirement--but the node operators still
> have to be sure the beacon client is running, and then tell the
> network people about problems they run across.
>
> At 01:25 PM 2/20/2003 -0800, Ed Ritenour wrote:
>
>> Bill
>>
>> From an operations point of view I agree with the first three items,
>> but our
>> goal is to make the meeting a success. We have found that our users
>> don't
>> necessarily care if the video is down as long as they can still
>> participate in
>> the meeting. To do that they need need audio and slides. We have
>> found from
>> past experience that it is unlikely a network problem will be
>> resolved during
>> the testing process anyway and waiting up to the last minute to attempt
>> bridging or calling into an audio bridge makes it difficult to have
>> successful
>> start. By moving forward early on there is still time to finish up
>> the power
>> point slides and any other in room issues. The client is still happy
>> and if the
>> network comes up during the meeting that is all for the better. I
>> realize this
>> makes it more difficult for troubleshooting so we should provide as much
>> inforamtin then ensure the clients needs are met.
>>
>> Ed
>
>
> ===
> Bill Nickless http://www.mcs.anl.gov/people/nickless +1 630
> 252 7390
> PGP:0E 0F 16 80 C5 B1 69 52 E1 44 1A A5 0E 1B 74 F7
> nickless at mcs.anl.gov
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