[AG-DEV] Python Problems when Installing the AG Client 3.2 on a Toshiba Tablet

Jason Bell j.bell at cqu.edu.au
Sun Aug 14 18:24:51 CDT 2011


William

Has you disabled the in-built multicast beacon?  If you don't and you try entering a Access Grid Virtual Venue you will get a python error.

See http://www.accessgrid.org/node/1976 for instructions on turning off the Multicast Beacon.

Hope this helps.

Regards,
Jason.

From: ag-dev-bounces at lists.mcs.anl.gov [mailto:ag-dev-bounces at lists.mcs.anl.gov] On Behalf Of Capehart, William J
Sent: Sunday, 14 August 2011 09:14 AM
To: ag-users at lists.mcs.anl.gov; ag-dev
Subject: [AG-DEV] Python Problems when Installing the AG Client 3.2 on a Toshiba Tablet

We are trying to get the AG Client running on a Toshiba Lifebook T901-series Tablet running the 64-bit version of Windows 7 w/ an onboard web cam.  The install and powering up of the client are fine.  BUT.  Once we join onto a venue (and we've tried a few), we get a terminal error warning box for pythonw.exe (below) and the program crashes us out.  Has anyone seen anything like this?

Problem signature:
  Problem Event Name: APPCRASH
  Application Name:         pythonw.exe
  Application Version:     0.0.0.0
  Application Timestamp:              4535cb1f
  Fault Module Name:    ntdll.dll
  Fault Module Version: 6.1.7601.17514
  Fault Module Timestamp:          4ce7ba58
  Exception Code:             c0000005
  Exception Offset:           0002e3fb
  OS Version:      6.1.7601.2.1.0.256.48
  Locale ID:           1033
  Additional Information 1:           1ec0
  Additional Information 2:           1ec0fd70d07d060e5bfcf53c69ad1739
  Additional Information 3:           3040
  Additional Information 4:           30403390ed20f1b32c61f314c386b874

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Bill Capehart <William.Capehart at sdsmt.edu<mailto:William.Capehart at sdsmt.edu>>   Associate Professor
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