<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hello:<div><br></div><div>A workaround for this problem is now detailed in the following bug report:</div><div><br></div><div><a href="https://bugzilla.mcs.anl.gov/accessgrid/show_bug.cgi?id=1928">https://bugzilla.mcs.anl.gov/accessgrid/show_bug.cgi?id=1928</a></div><div><br></div><div><a href="https://bugzilla.mcs.anl.gov/accessgrid/show_bug.cgi?id=1928"></a>We are investigating a more formal solution to this problem.</div><div><br></div><div>Tom</div><div><br><div><div>On Mar 29, 2011, at 1:36 AM, <<a href="mailto:ada1@uma.es">ada1@uma.es</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div><br>Greetings from Malaga University<br><br>last few days we can not access to "venue management tool" to the<br>configuration of multicast. Running "Venue Server" in debug mode shows the<br>error "SSLError: TLSv1 alert unknow ca".<br>We have requested a new certificate type "service", we've installed it and<br>the error is the same (NOTE: we have requested the certificate as "service" type, but once is installed changes to "identity" type. Is it normal?)<br><br>Do you think we have to try deleting all certificates and re-requesting an "identity" (not "service" type this time) certificate instead of? In any case we have requested a identity certificate for probing it. If no is a problem we'll contact you again for help if the error exists<br><br>How many certificates are recomendable to have installed? With one is sufficient? Is a problem to have installed two or more valid certificates?<br><br>Screen capture attached.<br>Thanks for your dedication with us.<br><span><Capture_SSLError_tlsv1_alert_unknown_ca.bmp></span></div></blockquote></div><br></div></body></html>