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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>All,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>We are seeing this same issue with AG 3.2 on Windows 7 (x64) and haven’t had any luck getting it to work. We tried to delete the folder as stated in earlier posts. We were also seeing this issue when we tried updating to 3.2 beta. When we reverted back to AG 3.1 it started working again. <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>We are able to get it to work by adding the VPCScreen service after entering the venue.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Any ideas what could be going on here?<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>-Eric<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>From Gabriel.Noronha at newcastle.edu.au Sun Oct 10 19:45:34 2010<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>From: Gabriel.Noronha at newcastle.edu.au (Gabriel Noronha)<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Date: Mon, 11 Oct 2010 11:45:34 +1100<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Subject: [AG-TECH] VPC Screen AG 3.2 Windows XP<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>In-Reply-To: <71A22A7D1F867D4DA0751D8880FDAB8819F0A8C1AA@CQUMAIL.staff.ad.cqu.edu.au><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>References: <4CA85241.AABB.0080.0@newcastle.edu.au><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'> <71A22A7D1F867D4DA0751D8880FDAB8819F0A8C1AA@CQUMAIL.staff.ad.cqu.edu.au><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Message-ID: <4CB2F8DD.AABB.0080.0@newcastle.edu.au><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Jason + List <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>No unfortunately that didn't solve the issue. <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>I'll going to investigate if pidgin is an issue, besides that I'm out of ideas. <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Gabriel <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>----<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Gabriel Noronha <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Access Grid Support Officer <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>University of Newcastle <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>NSW, Australia <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>>>> Jason Bell <j.bell at cqu.edu.au> 5/10/2010 10:58 am >>><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Gabriel<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Try deleting the old user node service directory and then if needed, add it again.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>To delete the users node service, go to the directory<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'> C:\Documents and Settings\[username]\Application Data\AccessGrid3\local_services<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Then delete the folder "VPCScreenProducerService".<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>When you uninstall the AG software, it actually doesn't delete the user configurations and "sometimes" old node services and the likes do not get overwritten and therefore causes issues.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Let us know if this fixes your issues.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Cheers,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Jason.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>-----Original Message-----<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>From: ag-tech-bounces at lists.mcs.anl.gov [mailto:ag-tech-bounces at lists.mcs.anl.gov] On Behalf Of Gabriel Noronha<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Sent: Sunday, 3 October 2010 08:52 AM<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>To: ag-tech at lists.mcs.anl.gov <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Subject: [AG-TECH] VPC Screen AG 3.2 Windows XP<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>with Accessgrid 3.2 <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>getting the following error from vpc screen capture if i save it in my default configuration. <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>-----------------------------<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>window name: Error <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>ScreenCaptureFrame::initFrame:Failed to load about dialog <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>press OK <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>window name: Error <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>VPCScreenCapture::OnInit:Failed to initialise frame <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>press OK <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>window name: VPCScreenCapture Error <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>XRC resource 'VPCAbout' (class 'wxDialog') not found!<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>---------------------------<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>I seem to understand this error as unable to the make the wx GUI for the VPCscreen capture but no idea why it's failing. <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Any ideas I just did a 3.2 upgrade and uninstalled AG 3.1 before hand ? <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Gabriel <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>----<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Gabriel Noronha <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>Access Grid Support Officer <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>University of Newcastle <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-family:"Courier New"'>NSW, Australia <o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>