Hi Tom,<br><br>Unfortunately I wasn't able to exactly reproduce this bug - probably something having to do with the fact that that machine went from 3.1 to 3.2 and back during testing, which also seems to have wiped out some of the older logs. I have a feeling it might have to do with accented characters, though, since this is on a machine in Croatia. What's left of the logs is attached, not sure if they actually contain the errors in question - I also tested restarting the audio and video services with accented characters in the name field (ex: ćčpšđž), and RAT would be fine but a VideoProducer wouldn't start ("Error enabling service", looks like the log lists an ascii encoding erorr). I was also unable to enter a venue with accented characters in the name field under 3.1.<br>
<br>--Andrew<br><br><div class="gmail_quote">2009/3/16 Thomas D. Uram <span dir="ltr"><<a href="mailto:turam@mcs.anl.gov">turam@mcs.anl.gov</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
The AudioService.log file will detail the command and options used to launch RAT. Something is likely wrong there. If it's not clear to you, send the log along and I'll take a look.<br>
<br>
Tom<div><div></div><div class="h5"><br>
<br>
<br>
On 3/15/09 11:50 PM, Gurcharan S. Khanna wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
hi,<br>
<br>
i need help. i'm getting strange errors from an AG install on a windows XP machine<br>
on our campus in Croatia. this AG 3.1 build 1. this error is from a RAT popup box:<br>
<br>
RAT 4.4.00 Usage: Invalid Address: L16-16K-Mono<br>
<br>
anytime rat is invoked. rat never comes up.<br>
<br>
a previous install had a different but similar problem with vic (and not rat):<br>
<br>
vic: destination address required.<br>
<br>
i have no idea why these particular errors are being generated. any clues?<br>
<br>
thanks,<br>
<br>
-gurcharan<br>
<br>
</blockquote>
</div></div></blockquote></div><br>