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<div class=Section1>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear
Access Grid Colleagues<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I
would like to take this opportunity to promote the Global Quality Assurance Program
for the Access Grid.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>For
those who were not aware, a list of all of the Access Grids that have been
quality assured can be found at the Global Node listing website (<a
href="http://www.accessgrid.org/nodes">http://www.accessgrid.org/nodes</a>).
Note, those Access Grid node listings that have a red tick have been given
quality assurance status.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>As
some of you may experience poor AG sessions from time to time, the global
quality assurance program has been developed to improve the overall user
experience of the Access Grid. <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I
am sure people have had at least one of the following experiences:<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>It
took ages to finally get everything going;<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The
audio was terrible (and people walked out);<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The
whole session was a complete failure and a waste of time.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Therefore,
to help assist and improve the general Access Grid experience, a Global QA program
has been developed which encompasses a number of benefits, these being:<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>A
way to identify good quality nodes;<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>A
process to provide feedback to nodes that require improvement.<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l2 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Promote
confidence when connecting to a new access grid node – if it has been
Quality Assured, you know it should work and work well.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>For
a quality assured node example, <a href="http://www.accessgrid.org/node/480">http://www.accessgrid.org/node/480</a>,
you can see the "<b>ACCESS GRID CAPABILITIES</b>" it has been given
as part of the quality assurance process. These capabilities are
dynamically added to your node listing when your Access Grid node passes a QA
test. For the AG node listed above, it has been QA tested and has the
following AG capabilities:<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Access
Grid Version 3 Capabilities<o:p></o:p></span></b></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>Shared Presentation<o:p></o:p></span></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>Shared Browser<o:p></o:p></span></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>VenueVNC-Client<o:p></o:p></span></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>VenueVNC-Server<o:p></o:p></span></p>
<p class=MsoPlainText><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Access
Grid Version 2 Capabilities<o:p></o:p></span></b></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>Shared Presentation<o:p></o:p></span></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>Shared Browser<o:p></o:p></span></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>VenueVNC-Client<o:p></o:p></span></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>VenueVNC-Server<o:p></o:p></span></p>
<p class=MsoPlainText><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Additional
Capabilities<o:p></o:p></span></b></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>VNC Viewer enabled<o:p></o:p></span></p>
<p class=MsoPlainText style='text-indent:36.0pt'><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'>VNC Server enabled<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Unfortunately
to date, I “currently” do not have anyone in the United States
acting as a regional tester. Therefore one of the purposes of this email
to ask whether there are people in the U.S, or anywhere else that is
interested, <b><span style='color:red'>who would like to become a Regional QA
Tester for the Access Grid</span></b>. <o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>A
current list of Regional testers can be found at <a
href="http://www.accessgrid.org/qatesters">http://www.accessgrid.org/qatesters</a>.
Prerequisites for being a regional QA tester are:<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Your
node must be “Quality Assured” (this is generally done by me);<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>You
would need to undergo some basic training (about an hour’s worth); and<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>It
would be preferable if you have been using Access Grids on a regular basis for
some time.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>If
you are interested, please don’t hesitate to contact me!!!<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:red'>For those who wish to obtain Quality Assured Status</span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>, it is recommended
that you:<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Read
<a href="http://www.accessgrid.org/node/493">http://www.accessgrid.org/node/493</a>
to find out the test requirements for the quality assurance process.<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Read
<a href="http://www.accessgrid.org/node/352">http://www.accessgrid.org/node/352</a>
to obtain hints and tips on getting your Access Grid Node up to the required
high standard.<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The
website <a href="http://www.accessgrid.org/node/705">http://www.accessgrid.org/node/705</a>
highlights the marking sheets. These are the same marking sheets that
"we" as QA testers will use.<o:p></o:p></span></p>
<p class=MsoPlainText style='margin-left:63.75pt;text-indent:-45.75pt;
mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt'><span
style='mso-list:Ignore'>•<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Contact
your local regional QA AG tester, as a list of QA testers can be found at <a
href="http://www.accessgrid.org/qatesters">http://www.accessgrid.org/qatesters</a>.
<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>You
may wish to run through the marking sheet and do a quick self test of your own
node.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>If
you have any questions, please don't hesitate to contact me.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thanks
for your time,<o:p></o:p></span></p>
<p class=MsoPlainText><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Jason.<o:p></o:p></span></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>--------------------------------------------<o:p></o:p></p>
<p class=MsoPlainText>Jason Bell, B.I.T. (Honours)<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Research Systems Support Officer<o:p></o:p></p>
<p class=MsoPlainText>Information Technology Division <o:p></o:p></p>
<p class=MsoPlainText>CQ University Australia<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Australian Research Collaboration Service<o:p></o:p></p>
<p class=MsoPlainText>http://www.arcs.org.au/<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>E-mail : j.bell@cqu.edu.au<o:p></o:p></p>
<p class=MsoPlainText>
jason.bell@arcs.org.au<o:p></o:p></p>
<p class=MsoPlainText>Work : +61 7 4930 9229<o:p></o:p></p>
<p class=MsoPlainText>Mobile : 0409 630897<o:p></o:p></p>
<p class=MsoPlainText>Postal : Building 19<o:p></o:p></p>
<p class=MsoPlainText> Central
Queensland University<o:p></o:p></p>
<p class=MsoPlainText> Bruce
Highway<o:p></o:p></p>
<p class=MsoPlainText>
Rockhampton, Queensland, Australia, 4702<o:p></o:p></p>
<p class=MsoPlainText>--------------------------------------------<o:p></o:p></p>
<p class=MsoPlainText>Patience is a virtue.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>But if I wanted Patience,<o:p></o:p></p>
<p class=MsoPlainText>I would have become a Doctor.<o:p></o:p></p>
<p class=MsoPlainText>--------------------------------------------<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
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