<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><FONT class="Apple-style-span" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><DIV>I am trying to test the new beta release today on Windows XP. After upgrading from AG3.1beta1 to AG3.1beta2, I cannot add the video consumer service without getting the following error:</DIV><DIV><BR class="khtml-block-placeholder"></DIV>AppName: vic.exe AppVer: 0.0.0.0 ModName: ntdll.dll</SPAN></FONT><FONT class="Apple-style-span" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><BR></SPAN></FONT><FONT class="Apple-style-span" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"> ModVer: 5.1.2600.2180 Offset: 0002ae22</SPAN></FONT><DIV><FONT class="Apple-style-span" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;">I've tried reinstalling python, python related packages, and the AGTK. Anyone else seeing this?</SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;">Thanks,<BR></SPAN></FONT><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>Keith Simmons</DIV><DIV><A href="http://ITartist.com">http://ITartist.com</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR class="Apple-interchange-newline"></SPAN> </DIV><BR></DIV></BODY></HTML>