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<BODY lang=EN-US vLink=purple link=blue>
<DIV><SPAN class=515194707-12012006><FONT face=Arial color=#0000ff
size=2>Hi,</FONT></SPAN></DIV>
<DIV><SPAN class=515194707-12012006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=515194707-12012006><FONT face=Arial color=#0000ff size=2>If you
are using unicast, you will need to open your firewall to a range of UDP unicast
ports to and from the address of the bridge server that you are
using. You will need to contact the person that runs the bridge server to
find out this range.</FONT></SPAN></DIV>
<DIV><SPAN class=515194707-12012006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=515194707-12012006><FONT face=Arial color=#0000ff size=2>If you
are using multicast, please see <A
href="http://www.agsc.ja.net/venues.php">http://www.agsc.ja.net/venues.php</A>
for a list of multicast addresses and ports for various venues. If your
venue is not listed, you can also go to "Venue --> Properties" in the venue
client when you are in that venue.</FONT></SPAN></DIV>
<DIV><SPAN class=515194707-12012006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=515194707-12012006><FONT face=Arial color=#0000ff size=2>Andrew
:)</FONT></SPAN></DIV><!-- Converted from text/plain format -->
<P><FONT size=2>============================================<BR>Access Grid
Support Centre,<BR>RSS Group,<BR>Manchester Computing,<BR>Kilburn
Building,<BR>University of Manchester,<BR>Oxford Road,<BR>Manchester,<BR>M13
9PL,<BR>UK<BR>Tel: +44(0)161-275 0685<BR>Email: Andrew.Rowley@manchester.ac.uk
</FONT></P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Johnny Ly
[mailto:jly@melcoe.mq.edu.au] <BR><B>Sent:</B> 12 January 2006
02:31<BR><B>To:</B> Andrew.Rowley@manchester.ac.uk;
ag-tech@mcs.anl.gov<BR><B>Subject:</B> RE: [AG-TECH] Video streaming is not
working on PIG node.<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hi
Andrew,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thanks for the
reply.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I actually did some
further testing from my end and found that it’s something that is definitely
beyond my control. I stopped the firewall and still no video streaming
worked.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Now I have liaised
with the central IT department, they would like to know specifically what
ports are required, multicast/unicast settings and anything that may help the
Network administrator.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Any ideas where to
get hold of such information?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thanks.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Johnny<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Andrew
Rowley [mailto:Andrew.Rowley@manchester.ac.uk] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, 11 January 2006 6:11
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <st1:PersonName
w:st="on">Johnny Ly</st1:PersonName>; <st1:PersonName
w:st="on">ag-tech@mcs.anl.gov</st1:PersonName><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [AG-TECH] Video streaming is
not working on PIG node.</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Hi,</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">This definitely
sounds like a firewall issue. The audio tool (RAT) may be able to "poke
a hole" in your firewall, but the video tool (vic) will not be able to do
this. This would explain why you can hear but not
see.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Andrew
:)</SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt"><!-- Converted from text/plain format -->============================================<BR>Access
Grid Support Centre,<BR>RSS Group,<BR><st1:City w:st="on"><st1:place
w:st="on">Manchester</st1:place></st1:City> Computing,<BR><st1:place
w:st="on"><st1:PlaceName w:st="on">Kilburn</st1:PlaceName> <st1:PlaceType
w:st="on">Building</st1:PlaceType></st1:place>,<BR><st1:place
w:st="on"><st1:PlaceType w:st="on">University</st1:PlaceType> of
<st1:PlaceName
w:st="on">Manchester</st1:PlaceName></st1:place>,<BR><st1:Street
w:st="on"><st1:address w:st="on">Oxford
Road</st1:address></st1:Street>,<BR><st1:City w:st="on"><st1:place
w:st="on">Manchester</st1:place></st1:City>,<BR>M13
9PL,<BR><st1:country-region w:st="on"><st1:place
w:st="on">UK</st1:place></st1:country-region><BR>Tel: +44(0)161-275
0685<BR>Email: Andrew.Rowley@manchester.ac.uk </SPAN></FONT><o:p></o:p></P>
<BLOCKQUOTE style="MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-RIGHT: 0cm">
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face=Tahoma
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
owner-<st1:PersonName w:st="on">ag-tech@mcs.anl.gov</st1:PersonName>
[mailto:owner-<st1:PersonName
w:st="on">ag-tech@mcs.anl.gov</st1:PersonName>] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B><st1:PersonName
w:st="on">Johnny Ly</st1:PersonName><BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> 11 January 2006 04:08<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> <st1:PersonName
w:st="on">ag-tech@mcs.anl.gov</st1:PersonName><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [AG-TECH] Video streaming is
not working on PIG node.</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi
there,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I am running a PIG access grid
and the issues I am currently experiencing it that I am not seeing any video
streaming.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have tested this with another
University and it seems that they can see and hear
me.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The capture source tab of the
Video Source menu has been checked and the right option is selected
there.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I am only about to use Unicast
as the network is configured that way. In addition I am able to hear the
other parties.<SPAN
style="TEXT-TRANSFORM: uppercase"><o:p></o:p></SPAN></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The latest versions of python
and AG have been installed.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Any help would be greatly
appreciated. Thank you.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal
style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><FONT
face=Arial size=3><SPAN lang=EN-AU
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Kind
regards,</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal
style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><st1:PersonName
w:st="on"><B><I><FONT face=Arial color=#660033 size=4><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 14pt; COLOR: #660033; FONT-STYLE: italic; FONT-FAMILY: Arial">Johnny
Ly</SPAN></FONT></I></B></st1:PersonName><B><I><FONT face=Arial
color=#660033 size=4><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 14pt; COLOR: #660033; FONT-STYLE: italic; FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></I></B></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Systems
Officer<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Macquarie</SPAN></FONT></st1:place><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"> E-Learning Centre Of Excellence
(MELCOE)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Building E6A, Room
248<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Macquarie</SPAN></FONT></st1:place><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"> University NSW
2109<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><st1:country-region w:st="on"><FONT
face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Australia</SPAN></FONT></st1:country-region></st1:place><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">e: <A
title=mailto:jly@melcoe.mq.edu.au
href="mailto:jly@melcoe.mq.edu.au">jly@melcoe.mq.edu.au</A><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">t: +61 2 9850
6530<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">f: +61 2 9850
6527</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">m: 0405 412
698<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></BLOCKQUOTE></DIV></BLOCKQUOTE></BODY></HTML>