<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Chuck,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>I'm copying the list so they can respond to your answers below if they wish. We have a great community. The other place you may wish to go to is the portal.accessgrid.org if you haven't gone there yet.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV> I'll insert my answers below:</DIV><DIV><DIV> </DIV><DIV><BR><DIV>Begin forwarded message:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT face="Helvetica" size="2" color="#000000" style="font: 10.0px Helvetica; color: #000000"><B>From: </B></FONT><FONT face="Helvetica" size="2" style="font: 10.0px Helvetica">Chuck King <<A href="mailto:c_king@MIT.EDU">c_king@MIT.EDU</A>></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT face="Helvetica" size="2" color="#000000" style="font: 10.0px Helvetica; color: #000000"><B>Date: </B></FONT><FONT face="Helvetica" size="2" style="font: 10.0px Helvetica">July 29, 2005 9:01:22 AM CDT</FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT face="Helvetica" size="2" color="#000000" style="font: 10.0px Helvetica; color: #000000"><B>To: </B></FONT><FONT face="Helvetica" size="2" style="font: 10.0px Helvetica">John I Quebedeaux Jr <<A href="mailto:johnq@lsu.edu">johnq@lsu.edu</A>></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT face="Helvetica" size="2" color="#000000" style="font: 10.0px Helvetica; color: #000000"><B>Subject: </B></FONT><FONT face="Helvetica" size="2" style="font: 10.0px Helvetica"><B>Re: [AG-TECH] are you the right person to email?</B></FONT></DIV></BLOCKQUOTE><BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">John I Quebedeaux Jr wrote:</DIV> <BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Chuck. "you" being all of us on the list? Yes, probably. But you'll need to give us more information otherwise we're not going to be able to help:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">It would be appropriate to give us some background information on your setup: hardware, OS, audio equipment, etc, etc and exactly what you've done so far and what has worked (or not worked).</DIV></BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">>>>*Im running Win XP sp2 off of an IMB eServer with 512 MB RAM and a 1.8 GHz celeron processor. One problem might be that I am operating from behind a corporate firewall. I have a Logitech QuickCam Orbit and some generic computer microphone. I installed the AG software and got the certificates and I was able to enter all the rooms so I went to the "test" room and was talking (through the text interface) to a couple people there and I could hear their audio (using unicast) but I could not send my own. *</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>That firewall is going to be a big problem for your outgoing traffic I believe. Also, that leads me to believe you don't have multicast, but i could be wrong.</DIV><BR><BLOCKQUOTE type="cite"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">For example: you say AG (you mean RAT in this case) not using the mic. What is the mic plugged into, etc. Have you checked for levels where the mic is plugged into. Have you checked the source in your RAT for the audio. On Video - have you tested with someone or gone to a venue with video.</DIV></BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">>>>*The mic is plugged into the computer soundcard (standard configuration) and I tested it using Windows Sound Recorder. I couldn't find a place in RAT to specify the audio input device (or video) which is why I am so confused. As for video, the venue I went to was for testing and nobody could get their video to work either. I tried looking around for other venues with video but I gave up because it was taking a long time to enter each one. All RAT said was "waiting for video"</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">*</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Without an echo canceler you will be introducing echo to other sites unless you are using a headset so that the audio from other sites isn't sent back. On the RAT, just below the "talk" checkbox you can change the source of the audio. It's easy to miss, but you can actually click on whatever it says there and change it to "microphone".</DIV><BR><BLOCKQUOTE type="cite"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Have you checked that you have multicast or gone to a venue where you can use a unicast bridge, etc.(i.e. network connectivity issues)</DIV></BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">>>>*I don't know if I have multicast because when I switched to multicast all the RAT windows popped up just the same but I couldn't get anyone into my connectivity matrix thing. But the test venue had unicast so we were using that. *</DIV></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Running the beacon client available at <A href="http://dast.nlanr.net/projects/beacon/">http://dast.nlanr.net/projects/beacon/</A> and then checking <A href="http://beacon.dast.nlanr.net">http://beacon.dast.nlanr.net</A>/ could help to tell you if your network has multicast and if they are allowing multicast traffic to flow through the firewall for you.</DIV><BLOCKQUOTE type="cite"></BLOCKQUOTE><BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-Chuck</DIV><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV> <BR><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">im having a lot of dificulty sending audio and sending/recieving video and I was wonderign if you would be the right person to talk to. i have a mic that works, i tested it but i don't think AG is usign that mic or something. How do i set the hardware that it uses? Please help.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-Chuck</DIV></BLOCKQUOTE><BR></BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">1. I am running windows xp sp2</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">2. i believe this is a personal node, it's running from a pc within a network</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">3. lots of firewalls- I'm running behind the MIT Whitehead Institute firewall which is very tough although it hasn't caused me a problem before with recieving information- only sending</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">4. no, my mic is a simple external mic</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">5. I don't know what jabber is but i was at the test room in the AG general lobby and i couldn't get it to work there</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I appreciate your help and i will read the documents you sent me. Thanks,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Chuck</DIV></BLOCKQUOTE></DIV><BR></DIV><DIV>To see what Jabber is: <A href="http://www.jabber.org">http://www.jabber.org</A>/</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>You can find a client for just about every platform I believe. To see how to join the Jabber server at ANL:</DIV><DIV><A href="http://www.mcs.anl.gov/fl/research/accessgrid/software/jabber.html">http://www.mcs.anl.gov/fl/research/accessgrid/software/jabber.html</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>And if you've made it this far down in the reading - what is your goal regarding running the AGTk?</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>-John Q.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-- </DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">John I. Quebedeaux, Jr.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Louisiana State University</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Computer Manager / LBRN & CCT / 131 Life Sciences Bldg. & 339 Johnston Hall</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">e-mail: <A href="mailto:johnq@lsu.edu">johnq@lsu.edu</A> or <A href="mailto:johnq@cct.lsu.edu">johnq@cct.lsu.edu</A> / web: <A href="http://lbrn.lsu.edu">http://lbrn.lsu.edu</A> & <A href="http://cct.lsu.edu">http://cct.lsu.edu</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">phone: 225-578-0062 / fax: 225-578-2597</DIV></DIV></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV></BODY></HTML>