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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have been running AG toolkit 2.3 on a single machine
running Windows XP for the past year or so. When I fired up my AG node today, I
noticed I was transmitting a black screen for my video. I am using a Videum
capture card, and I heard that there are some issues with this card in AG
toolkit. What I don’t understand is why it stopped working all of a
sudden. I didn’t change anything as far as I know (yeah I know, we
all heard THAT before). So in the off chance that I did change things, I
blew away AG toolkit and the …Application Data\AccessGrid folder for my
AG user. I then re-installed AG toolkit. However I am still getting a
black screen for my video. The VideoProducerService log file an has an
‘Error Exception mapping device’ message as shown in this log file
snippet:</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:23</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4016
Toolkit videoproducerservice.py:315 INFO VideoProducerService.SetResource
: Videum Video Capture</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:24</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4024
Toolkit videoproducerservice.py:345 INFO SetIdentity:
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Millersville</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>University</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
david.fitzgerald@millersville.edu</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032
Toolkit agservice.py:136 INFO ConfigureStream:
video 224.2.238.121 60531</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032
Toolkit videoproducerservice.py:160 INFO Mapping
windows device: Videum Video Capture</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032
Toolkit videoproducerservice.py:162 INFO - videum</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032
Toolkit videoproducerservice.py:207 ERROR Exception
mapping device</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Traceback (most recent call last):</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> File "C:\Documents and
Settings\UCAR5\Application
Data\AccessGrid\local_services\VideoProducerService\VideoProducerService.py",
line 205, in Start</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> self.MapWinDevice(self.resource.resource)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> File "C:\Documents and
Settings\UCAR5\Application
Data\AccessGrid\local_services\VideoProducerService\VideoProducerService.py",
line 164, in MapWinDevice</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> videum_re = re.compile(".*(\d)_Videum.*")</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>NameError: global name 're' is not defined</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032
Toolkit videoproducerservice.py:278 INFO Starting
VideoProducerService</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032
Toolkit videoproducerservice.py:279 INFO
executable = C:\Documents and Settings\UCAR5\Application
Data\AccessGrid\local_services\VideoProducerService\vic.exe</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032
Toolkit videoproducerservice.py:280 INFO
options = ['-u', 'C:/DOCUME~1/UCAR5/LOCALS~1/Temp/VideoProducerService_3980.vic',
'-C', '"Video"', '-t', '127', '224.2.238.121/60531']</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032 ProcessManager
processmanager.py:59 DEBUG Creating process: C:\Documents and
Settings\UCAR5\Application
Data\AccessGrid\local_services\VideoProducerService\vic.exe -u
C:/DOCUME~1/UCAR5/LOCALS~1/Temp/VideoProducerService_3980.vic -C
"Video" -t 127 224.2.238.121/60531</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:25</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4032 ProcessManager
processmanager.py:72 DEBUG Create process returns: (<PyHANDLE object at
0x00A35A2C>, <PyHANDLE object at 0x012353C4>, 4056, 4060)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:39</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 1068 ProcessManager
processmanager.py:133 WARNING Couldn't terminate process <PyHANDLE:780>
cleanly (258)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:43</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 2068
Toolkit agservice.py:190 INFO Shut service down</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/12/05</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>18:44:44</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 4008
Hosting server.py:65 ERROR Exception in SOAP server
main loop</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Traceback (most recent call last):</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> File
"C:\Python23\Lib\site-packages\AccessGrid\hosting\SOAPpy\Server.py",
line 63, in Run</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> self._server.handle_request()</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> File "C:\Python23\lib\SocketServer.py",
line 217, in handle_request</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> request, client_address = self.get_request()</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> File
"C:\Python23\Lib\site-packages\SOAPpy\GSIServer.py", line 140, in get_request</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> sock, addr = ThreadingGSITCPSocketServer.get_request(self)</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> File
"C:\Python23\Lib\site-packages\pyGlobus\io.py", line 525, in get_request</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> self.socket.listen()</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> File
"C:\Python23\Lib\site-packages\pyGlobus\io.py", line 857, in listen</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>So… how can I fix this? I am definitely NOT a
guru when it comes to python or AG stuff in general.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks for any help you can give!</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Dave</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>*********************************************</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>David Fitzgerald</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Distributed System Specialist II</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Millersville</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>University</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Millersville PA 17551</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Phone: 717-871-2394</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fax: 717-871-4725</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>E-mail: <a href="mailto:david.fitzgerald@millersville.edu">david.fitzgerald@millersville.edu</a></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:#000066'>Oh, so they
have internet on computers now! </span></font></p>
<p class=MsoNormal><font size=2 color="#000066" face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:#000066'>
-- Homer Simpson</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font></p>
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