<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=iso-8859-1" http-equiv=Content-Type>
<META content="MSHTML 5.00.3315.2870" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>Jennifer, Richard, and Bob,</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>In a discussion of the presence of operators here
at MCS, we found it's helpful to obtain some users opinion. Rick Stevens
recommended that I talk with your guys to get a list of things that you hear
most from your users. As we, at the same time, are also considering the
possibility of a new AG mailing list for all AG related non-technical issues
(user feedback, operator experience and training, human factor, social debugging
of AG, etc.), I think this might be a good chance for us to market this idea on
AG-TECH first and find out whether people think it is necessary for a new
non-technical AG mailing list (call it, say, AG-Community).</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>For a long time, most of our AG efforts are
technology oriented. The popularity of AG-TECH is an indication of that. As AG
technology becomes better, it is time for us to think more of the human factor
side of this technology, which is crucial for AG to become a more user-friendly
product and the most successful collaborative tool among its (possibly future)
competitors. For that purpose, we would like to get a list of things that AG
users and operators think necessary to improve or to be included in AG future
development. You all have lots of AG experiences. I am sure you will have many
things to say. As we already have a community of AG developers, operators, and
users, we also would like to hear what folks are talking. And this is our
purpose of creating another AG mailing list: for people to share their
experiences, exchange ideas, tell stories, find collaborators, and make comments
on all AG related non-technical issues.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>So, please help us find out what the AG users are
thinking and, for that purpose, let's see whether it will help if we create
another AG non-technical mailing list.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Thank you.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Wenjun</FONT></DIV></BODY></HTML>