[AG-TECH] agtk3

[Michael W Elmore]

P.S. I will read the info at the url about how to file a bugzilla.
Mike

----- Original Message -----
From: Michael W Elmore <MWElmore at lbl.gov>
Date: Monday, February 6, 2006 9:51 am
Subject: Re: [AG-TECH] agtk3

> Hi Tom,
> Thanks for the response.  I will answer this email and from here 
> on I 
> will send problems to bugzilla.  I checked on the install program 
> and 
> it did create a ag tk 3 folder.  It just moved a lot of agtk2.4 
> into 
> that folder.
> I can uninstall both later and reinstall them again to verify the 
> results.
> Thanks,
> Mike
> 
> ----- Original Message -----
> From: "Thomas D. Uram" <turam at mcs.anl.gov>
> Date: Saturday, February 4, 2006 2:45 pm
> Subject: Re: [AG-TECH] agtk3
> 
> > Mike:
> > 
> > Thanks for the detailed report.  Several of the issues you 
> report--
> > lack of responsiveness, configuration not stored as default--and
> > many others will be fixed in an upcoming beta2.  The 
> unresponsiveness,> which we've seen primarily on Windows, is due 
> to the integrated
> > beacon, and is already resolved in cvs.
> > 
> > We'll look into the issue you report with the install and the 
> > start menus.
> > I know that the installer prompts you to select a program group,
> > and that it may default to 2.4 if it's already installed.  Do 
> you 
> > recallif you accepted 2.4 as the default?  In that case, it 
> would 
> > have overwritten
> > the existing program group entries.
> > 
> > ag-tech:
> > 
> > Please continue to submit detailed reports.  If you have any 
> question> about detail to include in a report, I've been pointing 
> people at 
> > this page:
> > 
> > http://www.chiark.greenend.org.uk/%7Esgtatham/bugs.html
> > 
> > Also, filing problems as bugs in bugzilla is preferable to 
> sending 
> > mail,simply because it's easier to track problems that way.
> > 
> > Thanks,
> > 
> > Tom
> > 
> > 
> > On 2/3/06 6:23 PM, Michael W Elmore wrote:
> > > Tom,
> > > I have been trying to get my agtk3 to work again.  I left the 
> audio> > service on and tremoved all of the rest. 
> > >  I have to store the configuration as auto because the default 
> > will not
> > > change to another configuration.  
> > > Eventually, the rat will start, but it takes minutes, and the 
> venue> > client says not responding.  Rat will start if I wait 
> long enough
> > > (almost 3 minutes).
> > > However, the venue client doesn't change from not responding.  
> > When I
> > > close the venue client, Rat stays open.  Every time I close 
> the 
> > Venue> Client I get a Pythonw.exe error.  I added video service 
> > and I get the
> > > same result.  Rat will start but it takes a long time.  The 
> > venue client
> > > changes to not responding and the video  service never starts. 
> 
> > I have
> > > selected my logitech camera as the device for the video service.
> > > 
> > > 	I have figured out why AGTK 2.4 video services changed when I 
> was
> > > changing video services in 3.
> > > I was misled about which agtk I was working in.    Start/Program
> > > Files/Access Grid ToolKit 3 has moved some of the executables
> > > from the 2.4 program folder to the 3 folder.  Which is why 
> agtk3 had
> > > certificates.  All of these executables now appear under 3. 
> > > when you when you select Program Files/ Access Grid Toolkit 3:
> > > Configure
> > > Documentation
> > > services
> > > manage certificates
> > > request a certificate
> > > uninstall
> > > venue client
> > > venue client debug
> > > venue management tool
> > > view read me
> > > 
> > > All of the executables associated with these folders still 
> show 
> > up as
> > > agtk2.4 if you look at their properties.  Which is why the 
> > > changes I made under configure and node wizard changed my agtk 
> > 2.4.  
> > > 
> > > The video finally did show up after I had been working on this 
> > letter> for a while. (I had turned on the video service.)
> > > 
> > > I closed the application again.  I got the pythonw.exe error 
> and 
> > neither> rat or vic closed.
> > > 
> > > Also, I checked the processes.  While waiting for rat to show 
> > up, ratui
> > > and rat don't appear.  However, there were two python.exe and 49
> > > pythonw.exe.  They don't drop off when I close the application.
> > > Tried one more time.  Rat showed up after 3 minutes.  Still 
> > waiting for
> > > vic.(Got lost connection message after 8 minute: No vic)
> > > I think this is enough for now.
> > > Thanks,
> > > MIke
> > > 
> > > 
> > > 
> > 
>