[AG-TECH] AG2.3 shared applications problems

[Jennifer Teig von Hoffman]

Hi all,

Susanne Lefvert wrote:

> 
> On Thu, 16 Sep 2004, Hengzhi Zhong wrote:
> 
> 
>>Hello all,
>>
>>I have installed AG2.3 for a PIG.  The PIG is on windows 
>>XP.  SharedBrowser, SharedQuestionTool, and PowerPoint are already included 
>>in the shared applications.  However, when I tried to open SharedBrowser, 
>>nothing shows up.  I could open SharedQuestionTool just fine.
>>
>>Later I installed SharedRasmol.  I could add SharedRasmol to the 
>>applications, but when I clicked on it to open, nothing showed up.
>>
>>It seems to that other than SharedQuestionTool, none of the shared 
>>applicatiosn can open on the PIG.  Why is that?  What should I do?
> 
> 
> 
> Did you have an earlier version of the toolkit installed before you got 
> 2.3? Sometimes, old shared applications are causing newer ones to fail. 
> You could try renaming C:\Documents and Settings\<user>\Application 
> Data\AccessGrid\Config\ApplicationDatabase and see if that 
> helps.  If that does not work, please send me your SharedBrowser.log file 
> from C:\Documents and Settings\<user>\Application Data\AccessGrid\Logs.

The shared apps bundled with 2.3 are all working fine for me (though the machine I've installed 2.3 on didn't have a pre-2.3 version installed before).

Shared Rasmol, on the other hand, behaves as described above. I had reported this earlier as a bug, but since it's a Shared Rasmol bug and not a Toolkit bug, the bug was closed. My understanding is that a new release of Shared Rasmol which addresses this problem is planned.

- Jennifer